Terms & Conditions
Nexintain Technologies Private Limited
1. ABOUT US
These Terms and Conditions (“Terms”) apply to Nexintain Technologies Private Limited (“Nexintain”, “We”, “Us”, or “Our”). Nexintain has developed and operates the Rapchik Mobile Application (“Rapchik App”), which offers an engaging virtual world of music, videos, quizzes, and interactive content through its platform (“Platform”).
By using the Rapchik App, users (“You” or “Your”) can access a variety of skill-based recreational and entertainment online social games focused on music, movies, and popular culture.
These features are designed purely for entertainment purposes and do not involve any real-money , betting, or wagering, in compliance with applicable Indian laws governing online social platforms.
By accessing the Platform and participating in its entertainment offerings, You agree to be bound by these Terms and Conditions and Our Privacy Policy.
These Terms are governed by Indian law. Users accessing the Platform internationally must also comply with applicable local laws, including data protection frameworks such as GDPR (EU) and DIFC/UAE regulations.
Core Entertainment Categories
The Platform offers contests based on the following entertainment categories:
Music
Movies
Reality Shows
Socialverse
E-sports / Video Games
Shows & Concerts
Illustrative Contest Formats
RapLeague
RapHousie
RapFire
RapWheel
2. GENERAL DEFINITIONS
For the purpose of these Terms & Conditions, unless the context otherwise
requires, the following terms shall have the meanings ascribed to them
below:
2.1. “Account” means the registered User account created on the Platform
to access and participate in Games.
2.2. “Applicable Law” means all statutes, enactments, acts of the
legislature or parliament, ordinances, rules, bye-laws, regulations,
notifications, guidelines, policies, directions, directives and orders,
including amendments thereto, as may be applicable in the relevant
jurisdiction.
2.3. “Avatars” are customizable digital representations of a user’s profile
within the App, including in games, contests, and leaderboards.
2.27. “Boost” refers to a temporary in-app feature that increases a user’s
earned points or virtual coins during gameplay.
2/4. “Boost” refers to a temporary in-app feature that increases a user’s earned points
or virtual coins during gameplay.
2.4. “Contests” means the skill based recreational & entertainment Online
Social Games offered on Our Platform, including but not limited to
music, movies, reality shows, social verse, e-sports, and concerts,
where winning is determined by the User’s skill, knowledge,
creativity, and analysis.
2.5. “Platform” denotes a collective reference to the RAPCHIK mobile
application ad a website developed by Nexintain.
2.6. “Privacy Policy” means the privacy policy published on Our
Platform, as amended from time to time, which governs the collection,
storage, and processing of Users’ data.
2.7. “Rapcard” is a proprietary digital identity and performance analytics
module integrated within a User engagement platform. It functions as
a personalized dashboard displaying User metrics across various
skill-based contests. It acts as a gamified reputation system and visual
tracker of User journey, category preference, participation and
achievement levels within the platform.
2.8. “RAPCHIK” is an Interactive platform owned and operated by
Nexintain. It is an skill based recreational & entertainment Online
Social Platform designed for recreational purposes that
combine fantasy curation, quiz/trivia, and interactive play inspired by
pop culture (movies, music, socialverse, videogames, reality shows, and concerts etc) into real world entertainment game concepts
based on Users’ skills, knowledge, creativity and analysis on behalf of
the data available as per real world performances.
2.9. “Rapcoin” is used to unlock exclusive features, contests, or digital
merchandise which can be earned through gameplay, user’s streaks,
and milestone completion. It is Non-transferable and
non-exchangeable and cannot be withdrawn for cash, bank transfer, or
any equivalent outside the platform.
2.10. “RapFest” It is an event centred around real-world festivals and
events, this will include brand sponsored virtual and physical contests,
giveaways and themed games.
2.11. “RapFire” is a skill-based recreational and entertainment Online
Social Game offered mobile application featuring multimedia
questions (audio, video, and image) across pop culture and trivia quiz
games with time-bound questions, audio visual content, and real-time
player interaction.
2.12. “RapGem” It is an in-app currency that you can use to buy power
ups, special in-game features, special powers, themes, skins and
avatars that can be used to enhance the experience.
2.13. “RapHousie” is a skill-based recreational and entertainment Online
Social Game available on Our Platform. It offers a housie style game
where numbers are replaced with entertainment icons from movies,
music, TV, Video Games, and Socialverse. It involves a familiar
housie fun with pop culture thrill, in a fast-paced, in-app “Reel”
scroller format.
2.14. “RapLeague” is a skill based recreational and entertainment Online
Social Game available on Our Platform, where players create a
personalized League card by selecting trending entities across movies,
songs, videos, influencers, and reels based on real-world performance
metrics.
2.15. “RapShow” It is an in-app feature that allows users to create and
upload their own content centered around the themes of the app, this
User Generated Content can be used both for in-app games and
promotional material across platforms.
2.16. “RapStar” It is an entry token for gaining access to limited time
events and challenges, seasonal leader boards and limited edition
items within the app.
2.17. “RapTrivia” It is a card which is a two-sided one where various meta
data or additional details about the entertainment entity (i.e., movie,
song, artist, reel, video, influencers, socialverse, video games) will be
shared for increasing user engagement and adding the element of skill
for decision making. This also serves as portraying the app for
entertainment education.
2.18. “RapWallet” It is a personalised, virtual in-game wallet that the
players will use to store and track their RapCoins, RapGems and
RapStars in.
2.19. “RapWheel” is a skill-based recreational and entertainment Online
Social Game featuring a themed spin-wheel mechanic where players
interact with icons and answer trivia questions to earn rewards, with
gameplay elements varying by theme and difficulty.
2.20. “Referrals” shall mean the feature through which a user may invite
third parties to join and register on the App. Upon successful
registration and participation by such referred users, the referring user
may be awarded bonus Rapcoins or credits. Referral rewards are
discretionary, virtual in nature, non-transferable, and hold no
monetary value.
2.21. “Refund, Subscription and In-App Purchase Policy” This Policy governs the terms for
subscription, premium feature purchases, cancellations, and refund
procedures on the platform owned and operated by Nexintain. This
Policy forms a part of the legally binding Terms & Conditions agreed
to by all Users.
2.22. “Skins” are cosmetic, non-functional digital designs applied to
avatars or interfaces within the App. They are purely visual, provide
no gameplay advantage, and hold no monetary or transferable value.
2.23. “Source of Truth” means the authentic and verified real-world
performance data, rankings, or results obtained from third-party data
providers used for determining contest outcomes.
2.24. “User” means any individual who registers, accesses, or participates
in any contests/games on Our Platform.
2.25. “Welcome Bonus” is a one-time gift of Rapcoins credited into the
wallet of every Users on sign up in Our App.
3. ELIGIBILITY
3.1. Minimum Age Requirement : Access to and use of the Platform, including participation in Games and
related services, is strictly limited to individuals who are at least 18
(eighteen) years of age or the minimum legal age of majority as prescribed
under the laws of the User’s jurisdiction, whichever is higher.
3.2. Legal Capacity :
By registering and using the Platform, You represent and warrant that You
have the full legal capacity and authority to enter into a binding agreement
under applicable law.
3.3. Jurisdictional Restrictions :
The Platform is not available to persons residing in jurisdictions where
participation in a skill-based recreational and entertainment Online Social
Game are prohibited or restricted by law. It is the sole responsibility of the
User to ensure that they are not accessing the Platform from a prohibited
jurisdiction, if any.
The Platform reserves the right, at its sole discretion, to restrict access or
refuse registration to Users from certain territories in compliance with
applicable laws and regulatory directions.
3.4. One Account per User :
Each User who has registered on Our Platform shall maintain only one
Account. Multiple accounts, or/and accounts created using false information,
or/and accounts created in violation of this Eligibility clause shall be liable
for suspension or termination.
3.5. Verification :
The Platform may, at any time, require Users to undergo identity
verification, to confirm compliance with this Eligibility clause. Failure to
provide satisfactory verification may result in suspension or termination of
the Account.
4. AGREEMENT AND ACCEPTANCE
4.1. By accessing, registering with, or using the Platform, including by
participating in any Games or interacting with any of its features, You
(“User”) expressly acknowledge that You have read, understood, and
agree to be bound by these Terms & Conditions, along with all
policies incorporated herein by reference, including but not limited to
the Privacy Policy, Responsible Policy, Refund &
Cancellation Policy, Reward Policy, Contest & Scoring Rules, and
Content Moderation Policy (collectively, “Platform Policies”).
4.2. If You do not agree with these Terms & Conditions or the Platform Policies,
You must not access or use the Platform.
4.3. Your continued use of the Platform following any updates, amendments, or modifications
to these Terms & Conditions shall constitute Your deemed acceptance of such revised Terms & Conditions.
4.4. We recommend that You review these Terms & Conditions and the Platform Policies
periodically to remain informed of Your rights and obligations.
4.5. We recommend that You shall mark Us as a safe sender where You receive any such communications from Us including via email and
SMS to ensure that such communications are not transferred to the spam/junk folder.
5. CHANGES TO TERMS & CONDITIONS
5.1. The Platform reserves the right, at its sole discretion, to modify,
amend, or update these Terms & Conditions and/or the Platform
Policies at any time to reflect changes in applicable law, regulatory
requirements, technical enhancements, business practices, or for any
other legitimate reason.
5.2. Any such modifications shall become effective immediately upon
being posted on the Platform, unless otherwise specified.
5.3. Users are responsible for reviewing the Terms & Conditions and
Platform Policies periodically to remain informed of any changes.
Continued access to or use of the Platform after such changes shall
constitute conclusive acceptance of the revised Terms.
5.4. If a User does not agree to the revised Terms, their sole remedy is to
discontinue use of the Platform and close their account in accordance
with the Account Closure provisions herein.
6. USER ACCOUNTS
6.1. Account Creation :
6.1.1. To access and participate in the Games, Users must create an
account (“Account”) on the Platform by providing accurate,
complete, and verifiable information as requested. At the time of creating
Your Account and/or at any time during the utilisation of Our Services,
You will be required to provide any and/or all of the following information and/or documents:
6.1.1.1. Your full name;
6.1.1.2. Your mobile number;
6.1.1.3. Your full address and state of residence;
6.1.1.4. Your gender; and
6.1.1.5. Your date of birth.
6.1.1.6. Any other valid identification
6.1.2. Our Platform may, at its discretion, request Users to undergo
basic identity verification for purposes such as ensuring eligibility for
high-value rewards, preventing fraud, or complying with any applicable legal
or regulatory requirements. Any such verification will be carried out in a limited
and secure manner, and in accordance with our Privacy Policy and AML Policy
and other applicable laws.
6.2. Account Credentials & Security :
6.2.1. Users are solely responsible for maintaining the confidentiality
linked login credentials, passwords, and any their of subscription fee information.
6.2.2. Any activity carried out through a User’s Account shall be
deemed to be performed by the User. The Platform shall not be liable for any
unauthorized use of the Account unless directly attributable to its own negligence.
6.3. Account Suspension & Termination :
6.3.1. The Platform reserves the right to suspend, restrict, or
permanently terminate any Account at its sole discretion if it
determines these Terms & the User has violated Conditions, engaged in
fraudulent activity, misused wallet features, or breached any applicable law. that
6.3.2. Upon termination, any purchases whether its in-app or
subscription related in the Account shall be dealt with in
accordance with the Refund & Cancellation Policy and applicable law.
6.4. Appeal Process :
If account is suspended/terminated:
Users may appeal account suspension or termination by contacting
Customer support with relevant evidence. Appeals will be reviewed
fairly and resolved within a reasonable period.
6.5. Account Closure by User :
Users may request closure of their Account at any time by contacting
customer support, subject to clearance of any outstanding obligations.
7. USER REPRESENTATIONS & WARRANTIES
By registering for and using the Platform, you (“User”) represent, warrant,
and undertake that:
7.1. Accuracy of Information :
7.1.1. All information, documents, and details provided by you at the
time of registration or thereafter are true, accurate, current, and complete.
7.1.2. You agree to promptly update such information in the event of
any change.
7.2. Compliance with Law :
7.2.1. You shall access and use the Platform only in compliance with
these Terms & Conditions, Platform Policies, and all applicable laws.
7.2.2. You shall not use the Platform for any unlawful purpose,
including but not limited to money laundering, or any other fraudulent
activities.
7.3. Fair Participation :
7.3.1. You shall participate in the Contests/Games in good faith, based
on your own skill, knowledge, creativity, and analysis, without the use of
unauthorized bots, hacks, or unfair means.
7.3.2. You shall not create multiple or fake Accounts, impersonate
another person, or attempt to manipulate the outcome of any Game.
7.4. Financial Responsibility :
7.4.1. You shall be solely responsible for any applicable taxes, levies,
or duties on rewards or prizes (such as gift vouchers, electronics,
or merchandise) that You may receive through the Rapchik platform,
in accordance with prevailing laws.
7.5. Acknowledgement of Risk :
7.5.1. You understand and accept that participation in Games involves
competitive risk, and outcomes depend primarily on your skill, real world
analysis, creativity and knowledge of performances. Rapcoins are virtual
in-app credits with no monetary value.
7.5.2. The Platform makes no guarantee of winnings, rewards, or earnings.
8. ACCESS TO SERVICES
8.1. License to Use :
Subject to compliance with these Terms & Conditions and applicable laws,
Our Platform grants you a limited, non-exclusive, non-transferable, and
revocable license to access and use the Services for personal, non-commercial
entertainment and recreational purposes only.
8.2. General Restrictions
Your access to and use of the Services is conditional upon Your lawful and
responsible behavior. You agree not to use the Services in any manner that:
a. Violates any applicable law, regulation, or third-party rights;
b. Harms, exploits, or endangers minors or vulnerable persons;
c. Harasses, abuses, defames, threatens, or intimidates other Users;
d. Distributes or transmits spam, unsolicited communications, malware, or
harmful code.
8.3. Geographical Access
The Rapchik app is designed for skill based Online Social Games solely for
recreational and entertainment purposes. As such, the Services are generally
accessible across all jurisdictions in India. However, Users are solely
responsible for ensuring that their use of the Platform complies with local
laws and regulations applicable in their location. The Platform reserves the
right to restrict access in any region if required by applicable law or
government directive.
8.4. Service Availability
The Platform does not guarantee uninterrupted availability of the Services.
Access may be suspended, limited, or terminated at any time for
maintenance, upgrades, regulatory compliance, or for reasons beyond the
Platform’s reasonable control.
8.5. Ownership and Intellectual Property
All rights, title, and interest in the Platform, its content, design, software,
features, and intellectual property remain the exclusive property of the
Platform and its licensors. Users are not granted any rights except the limited
license explicitly provided herein.
9. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for
which we make the Services available. The Services may not be used in
connection with any commercial endeavors except those that are specially
endorsed or approved by Us and We also endorse complete ban on
exploiting bugs/glitches.
As a User of the Services, You agree not to:
9.1. Create multiple Accounts or misrepresenting identity to gain unfair
advantage;
9.2. Engage in any collusion activity among the multi-User that would
affect the outcome.
9.3. Attempt to gain unauthorized access to the Platform, Services, or User
Accounts;
9.4. Reverse-engineer, decompiling, modifying, or tampering with any
portion of the Platform or its code;
9.5. Using bots, scripts, automated systems, or any method intended to
manipulate gameplay, outcomes, or Services;
9.6. Engage in collusion, cheating, fraudulent activities, or exploitation of
system vulnerabilities;
9.7. Laundering money, facilitating gambling, or engaging in any financial
misconduct through the Platform;
9.8. Interfering with or disrupting the security, integrity, or availability of
the Services;
9.9. Circumventing geographic restrictions or attempting to access the
Services from a prohibited jurisdiction;
9.10. Systematically retrieve data or other content from the Services to
create or compile, directly or indirectly, a collection, compilation,
database, or directory without written permission from us.
9.11. Trick, defraud, or mislead us and other users, especially in any attempt
to learn sensitive account information such as user passwords.
9.12. Circumvent, disable, or otherwise interfere with security-related
features of the Services, including features that prevent or restrict the
use of copying of any Content or enforce limitations on the use of the
Services and/or the Content contained therein.
9.13. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the
Services.
9.14. Use any information obtained from the Services in order to harass,
abuse, or harm another person.
9.15. Make improper use of our support services or submit false reports of
abuse or misconduct.
9.16. Use the Services in a manner inconsistent with any applicable laws
and regulations.
9.17. Engage in unauthorised framing of or linking to the Services.
9.18. Upload or transmit or attempt to upload or to transmit viruses, Trojan
horses, or other material including excessive use of capital letters and
spamming (continuous posting of repetitive text), that interferes with
any party’s uninterrupted use and enjoyment of the services or
modifies, impairs, disrupts, alters, or interferes with the use, features,
functions, operation or maintenance of the services.
9.19. Engage in any automated use of the system, such as using scripts to
send comments or messages, or using any data mining, robots, or
similar data gathering and extraction tools.
9.20. Delete the copyright or other proprietary rights notice from any
Content.
9.21. Attempt to impersonate another User or person or use the Username
of another user
9.22. Upload or transmit (or attempt to upload or to transmit) any material
that acts as a passive or active information collection or transmission
mechanism, including without limitation, clear graphics interchange
formats ('gifs'), 1x1 pixels, web bugs, cookies, or other similar devices
(sometimes referred to as 'spyware’ or 'passive collection mechanisms'
or 'pcms').
9.23. Interfere with, disrupt or create an undue burden on the Services or the
networks or services connected to the Services
9.24. Harass, annoy, intimidate, or threaten any of our employees or agents
engaged in providing any portion of the Services to you
9.25. Attempt to bypass any measures of the Services designed to prevent or
restrict access to the Services, or any portion of the Services
9.26. Copy or adapt the Services' software including but not limited to
Flash, PHP, HTML, javascript, or other code.
9.27. Except as permitted by applicable law, decipher, decompile,
disassemble, or reverse engineer any of the software comprising or in
any way making up a part of the Services.
9.28. Except as may be the result of standard search engine or Internet
browser usage, use, launch, develop, or distribute any automated
system, including without limitation, any spider, robot, cheat utility,
scraper, or offline reader that accesses the Services, or use or launch
any unauthorised script or other software
9.29. Use a buying agent or purchasing agent to make purchases on the
Services.
9.30. Make any unauthorised use of the Services, including collecting
usernames and/or email addresses of users by electronic or other
means for the purpose of sending unsolicited email, or creating user
accounts by automated means or under false pretences.
9.31. Use the Services as part of any effort to compete with us or otherwise
use the Services and/or the Content for any revenue-generating
endeavour or commercial enterprise.
10. CONSEQUENCES OF PROHIBITED CONDUCT
The Platform reserves the right, at its sole discretion, to take one or more of
the following actions against any User found in breach of the above
obligations:
10.1. Immediate suspension, restriction, or permanent termination of the
User’s Account;
10.2. Forfeiture of any winnings, rewards, or balances in the User’s in-app
wallet;
10.3. Blocking access to ongoing or future participation in Games;
10.4. Reporting the matter to relevant regulatory, enforcement, or
governmental authorities;
10.5. Initiating appropriate legal proceedings, including claims for damages
and recovery of costs.
11. CONTENT
11.1. Content Moderation :
The Platform is committed to maintaining a safe, lawful, and fair
environment for all Users. All Submissions and interactions made on the
Platform are subject to our Content Moderation Policy, which governs how
content is monitored, reviewed, and, where necessary, removed or restricted.
By using the Platform, you agree to abide by such policy as updated from
time to time. The detailed Content Moderation Policy forms an integral part
of these Terms & Conditions and may be accessed at Our Platform.
11.2. User Participation & Submissions :
11.2.1. Nature of Submissions :
11.2.1.1. Users may contribute to the Platform only through
permitted interactions such as analysis, predictions,
selections, quiz answers, votes, rankings, opinions
expressed within games, or other in-game inputs (“Submissions”).
11.2.1.2. The Platform allows the Users to upload, publish, or
share independent content such as videos, images, or external materials
subject to the restrictions set forth by the Platform from time to time.
11.2.1.3. Users whose content is removed may appeal such a
decision within 7 days through the grievance redressal mechanism.
11.2.2. Ownership & License :
11.2.2.1. By making a Submission, you acknowledge that such input forms
part of the gameplay mechanics and does not confer any intellectual property rights
upon you.
11.2.2.2. You grant the Platform a limited, royalty-free license to use,
process, display, and store your Submissions solely for the purposes of
administering the Games, determining outcomes, improving services, and compliance
with Applicable Laws.
11.2.3. Standards for Submissions:
11.2.3.1. Submissions must be accurate, lawful, and in good faith.
11.2.3.2. You must not attempt to manipulate results, use
automated tools, or provide misleading or fraudulent inputs.
11.2.3.3. Submissions must not include offensive language, defamatory remarks,
political or religious content, immoral contents or any prohibited material
under Applicable Laws.
11.2.4. Monitoring & Enforcement :
11.2.4.1. The Platform reserves the right to review, verify, or
disqualify Submissions that violate these Terms & Conditions, interfere
with fair gameplay, or contravene Applicable Laws.
11.2.4.2. In case of fraudulent or malicious Submissions, the
Platform may suspend or terminate your Account, and
winnings derived therefrom may be forfeited.
11.2.5. Liability for Submissions
You are solely responsible for your Submissions, and the Platform
disclaims liability for the accuracy, integrity, or outcome of any
Submissions made by Users.
12. USER GENERATED CONTENT LICENSE
12.1. Grant of License:
12.1.1. By participating in any Game or activity on the Platform, you
acknowledge that your selections, predictions, quiz answers,
rankings, analysis, opinions, strategies, or any other form of
input provided by You during gameplay (“User Contributions”)
are submitted for the purpose of enabling recreational contests.
12.1.2. You hereby grant Nexintain and Rapchik a worldwide,
transferable, and royalty-free, non-exclusive, perpetual, sublicensable
license to use, reproduce, store, adapt, display, modify, distribute,
and otherwise exploit such User Contributions, in any media now known or
hereafter developed, solely in connection with:
i. operating and improving the Platform,
ii. conducting and determining the results of Games/contests,
iii. publishing leaderboards, statistics, and rankings, and
iv. promotional, marketing, and compliance purposes.
12.2. No Compensation:
You understand and agree that You are not entitled to any compensation,
credit, or acknowledgment for the use of Your User Contributions, apart
from the winnings, rewards, or incentives explicitly earned through
participation in Games/Contests.
12.3. Warranties by the User:
You represent and warrant that:
12.3.1. Your User Contributions are original, lawful, and do not
infringe the intellectual property or proprietary rights of any
third party;
12.3.2. Your User Contributions are accurate and not misleading,
fraudulent, or offensive;
12.3.3. You have the necessary rights and authority to grant the license
described herein above.
12.4. Retention of Rights:
12.4.1. Except for the limited license granted to the Platform, You
retain ownership of Your User Contributions.
12.4.2. Nothing in these Terms & Conditions transfers full ownership
of Your User Contributions to the Platform.
12.5. Right to Remove or Restrict :
The Platform reserves the right, but not the obligation, to monitor, restrict, or
remove any User Contributions that violate these Terms & Conditions,
Applicable Law, or the integrity of gameplay.
13. CONTEST GUIDELINES
13.1. Nature of Contests :
13.1.1. The Platform hosts various contests, skill-based games,
challenges, and entertainment-based competitions across music,
movies, reality shows, social verse, e-sports, shows & concerts,
and related entertainment categories.
13.1.2. All Contests are designed to assess and reward Users based on
knowledge, skills, creativity, analysis, and decision-making, using
real-world data and performances as the basis for evaluation.
13.1.3. The Contests are skill-based recreational and entertainment
Online Social Games. They are structured to comply with Applicable laws.
13.1.4. Outcomes of the Contests may be subject to periodic
independent audits to ensure fairness and compliance.
13.1.5. Participation in contests must comply with the Responsible Gaming Policy.
13.2. Fair Play and Integrity :
13.2.1. Users must participate individually, fairly, and in accordance
with Contest rules.
13.2.2. Use of unfair means, cheating, collusion, multiple accounts, or
prohibited conduct (as defined under these Terms) will lead to
immediate disqualification, forfeiture of winnings, and possible
account termination.
13.3. Contest-Specific Rules :
13.3.1. Each Contest may have additional specific Rules, eligibility
conditions, scoring mechanisms, or prize structures, or any other related
information which will be available in our Contest Rules.
13.3.2. By participating in a Contest, the User is deemed to have read,
understood, and agreed to all such specific rules in addition to
these Terms & Conditions.
13.4. Platform’s Rights :
The Platform reserves the right to:
a. Cancel, modify, or reschedule any Contest at its sole discretion;
b. Withhold or delay prize distribution pending verification of User identity,
eligibility, or compliance with these Terms & Conditions;
c. Disqualify Users found in violation of Contest Guidelines or the
Prohibited Conduct section.
14. CONTEST RULES
The Games/Contests on Our Platform designs and offers various skill-based
recreational and entertainment Online Social Game across music, movies,
reality shows, social verse, e-sports, concerts, and other entertainment
formats. Each Contest is structured with a specific set of rules, scoring
mechanisms, eligibility criteria, entry fee, prize distribution, and timelines,
as notified in the respective Contest description. Users are required to
carefully review the Contest-specific Rules before participating. The
Platform reserves the exclusive right to determine, modify, or withdraw any
Contest structure at its discretion, subject to compliance with applicable
laws.
14.1. RapLeague :
14.1.1. Overview
RapLeague is a skill-based recreational and entertainment
Online Social Game based on real-world entertainment
League contests. Players build a League Card by selecting
one icon each from five categories:
● Movies
● Songs
● Videos
● Reels
● Influencers
14.1.2. Entry & Participation
● Each contest requires RapCoins for entry.
● Two contests are held daily, with a 12-hour joining window.
● Icons available for selection are curated from current trending
entities.
14.1.3. Gameplay Rules
● Each player must lock in 5 icons (one per category).
● Scores are awarded based on real-world performance data of
the selected icons during the contest window (1, 2, or 3 days).
● Boosts: Each player may apply up to two boosts per contest
(one at creation, one mid-contest).
○ Subscribers: Boosts are free.
○ Non-subscribers: Boosts require RapCoins.
● Swaps:
○ Subscribers may swap one icon during the first half of
the contest.
○ Non-subscribers may unlock swaps using RapCoins or
awarded packs.
14.1.4. Scoring Logic (Summary)
Points are awarded per category based on actual performance
metrics from declared sources of truth:
● Movies: 60% weight = 3-day gross box office; 40% =
growth/decline during contest window.
● Songs: Position change on Spotify “Trending India” playlist +
% change in streams.
● Videos (YouTube): 70% = % change in views; 30% = absolute
view count increase.
● Reels (Instagram): % change in views, comments, and shares
(equal weight).
● Influencers (X, YouTube, Instagram): 60% = follower
change; 30% = average likes/views on uploads; 10% = number
of uploads.
Leaderboard positions:
● 1st: 1000 points
● 2nd: 500 points
● 3rd: 300 points
● 4th: 100 points
Boost Bonus: If the boosted icon finishes in 1st place, additional 250
points are awarded. Similarly 150, 100 and 50 points are awarded for
other positions. (Subscribers receive double bonus points).
14.1.5. Results & Rewards
● Scores are calculated on a 24-hour cycle and updated every 2–3
hours.
● At contest close, the leaderboard determines rankings.
● Rewards are distributed in RapCoins and recognition badges, not cash.
14.1.6. Important Disclaimers
● RapLeague is for entertainment and skill development only.
● RapCoins have no real-world monetary value and cannot be
withdrawn or exchanged for cash.
● All outcomes are based on publicly available data from
declared sources of truth.
● Rapchik does not promote betting or gambling in any form.
14.2. RapHousie
14.2.1. Overview
RapHousie is a skill-based entertainment game inspired by
classic housie/tambola, where numbers are replaced by
entertainment icons from Rapchik categories (movies, music,
TV, videogames, socialverse, shows).
14.2.2. Entry & Participation
● A RapHousie ticket (3×5 grid with ~9 active icons) is
required to play.
● Tickets can be purchased with RapCoins or redeemed via
subscription perks.
● New sessions run every 2 hours and continue until all row and
Full House winners are declared.
14.2.3. Gameplay Rules
● Icons appear in a fast-moving reel scroller (≈10 seconds each).
● When an icon matches your ticket, you must manually cross it
out and claim the win.
● Each ticket has a Captain icon:
○ Normal players: Captain is system-assigned.
○ Subscribers: Captain is user-selected.
○ If the Captain icon appears, bonus points are awarded.
● Swaps:
○ Subscribers may swap their ticket once before Full
House, with already-appeared icons auto-crossed.
○ Non-subscribers can unlock swaps with RapCoins or awarded packs.
14.2.4. Winning Conditions & Points
Players earn instant points for successful claims:
● Early Five: 500 points
● First Row: 750 points
● Second Row: 750 points
● Third Row: 750 points
● Full House: 2000 points
● Four Corners: 500 points
● Early Three Matches: 500 points
● Captain Icon match: 500 points (Normal) / 1000 points
(Subscriber)
Invalid claims are rejected. Once a claim is rejected, you cannot claim
Full House in that session.
14.2.5. Results & Rewards
● Winners are validated by the system in real time.
● Points are converted into RapCoins as in-game rewards.
● A Leader Board is displayed at the end of each session.
14.2.6. Special Entitlements for Subscribers
● Daily free RapHousie ticket(s).
● Double RapCoin rewards on certain claims.
● Extra prize multipliers on “Four Corners” and “Early Three
Matches.”
● Option to choose Captain icon.
● One free ticket swap per session.
14.2.7. Important Disclaimers
● RapHousie is for entertainment and skill development only.
● RapCoins have no real-world monetary value and cannot be
withdrawn or exchanged for cash.
● Outcomes are based on in-game actions and validation rules,
not chance.
● Rapchik does not promote betting or gambling in any form.
14.3. RapFire
14.3.1. Overview
RapFire is a fast-paced, skill-based trivia game where players
answer five multimedia-powered questions (image, audio, or
video). Each question must be answered within 10 seconds.
14.3.2. Entry & Participation
● A new RapFire contest begins every 15 minutes.
● Players can join from the home screen or via notifications such
as “Challenge of the Day.”
● Entry requires RapCoins.
14.3.3. Gameplay Rules
● Each contest has 5 questions (1 per multimedia type).
● Players have 10 seconds per question.
● Correct answers earn points based on speed and accuracy.
● Streaks:
○ Any 3 correct in a row = bonus points.
○ All 5 correct in a row = bigger bonus.
○ Subscribers get double streak bonuses.
● Swaps:
○ Subscribers can swap one question per contest (within
the first 5 seconds).
○ Non-subscribers may unlock swaps with RapCoins or
awarded packs.
● Replays:
○ Normally, one play per 15-minute window.
○ Players may re-play within the same window by paying a higher RapCoin fee.
14.3.4. Scoring Rules
● Each correct answer earns up to 1000 points, decreasing with
time taken:
○ Correct in 0–0.99s = 1000 points.
○ Correct in 1–1.99s = 900 points.
○ Correct at 9–9.99s = 100 points.
● Streak Bonuses:
○ 3 consecutive correct = +250 points.
○ All 5 correct = +500 points.
○ Subscribers earn double bonus points.
14.3.5. Results & Rewards
● Final score = sum of accuracy + speed + streak bonuses.
● Leaderboards are updated after every session.
● Rewards are given in RapCoins and recognition badges, not cash.
● After each answer, a RapTrivia Card is displayed showing
additional information about the question’s content.
14.3.6. Special Subscriber Benefits
● One free question swap per contest.
● Double streak bonuses.
● Access to exclusive challenges and re-play options at lower
RapCoin cost.
14.3.7. Important Disclaimers
● RapFire is for entertainment and skill development only.
● RapCoins have no real-world monetary value and cannot be
withdrawn or exchanged for cash.
● Outcomes are based on the player’s speed, accuracy, and
knowledge — not chance.
● Rapchik does not promote betting or gambling in any form.
14.4. RapWheel
14.4.1. Overview
RapWheel is a skill-based trivia game where players spin a
themed celebrity wheel, land on an icon, and answer a related
question. Rarer icons lead to tougher questions but offer higher
rewards.
14.4.2. Entry & Participation
● Players enter by spending RapCoins or using a free daily spin
(if available).
● Each contest is a 1v1 Just-In-Time (JIT) match, with both
players completing 3 spins each.
● Themes vary (Retro, OTT, Festival, Meme Week, etc.) to keep
sessions fresh.
14.4.3. Gameplay Rules
● Each spin reveals an icon from one of four rarity bands:
○ Common, Uncommon, Rare, Legendary.
● A trivia question (MCQ, image, video, or audio) about that icon appears.
● Players have 10 seconds to answer.
● Correct answers earn points based on speed, accuracy, and rarity multiplier.
● Captain/Boost Spoke:
○ Non-subscribers: pre-assigned Captain Spoke.
○ Subscribers: may choose their Captain Spoke before the first spin.
○ Landing on it + answering correctly gives bonus points
● Streaks:
○ 2 correct in a row = bonus points.
○ All 3 correct = bigger bonus.
● Swaps:
○ Subscribers can swap one question per contest within the first 5 seconds.
○ Non-subscribers may unlock swap with RapCoins or awarded packs.
14.4.4. Scoring Rules
● Base points (per question):
○ Correct in 0–0.99s = 1000 points.
○ Correct in 1–1.99s = 900 points.
○ Correct in 9–9.99s = 100 points.
○ Wrong answer = 0.
● Rarity Multiplier applied to base points:
○ Common → lowest multiplier.
○ Legendary → highest multiplier.
● Captain Bonus: +500 points if the Captain Spoke lands and is
answered correctly.
● Streak Bonus: +250 for 2 correct in a row; +500 for all 3
correct.
14.4.5. Match Result
● Each player’s final score = sum of 3 spin scores + Captain
bonus + Streak bonus.
● Winner: player with the higher total points.
14.4.6. Rewards
● Rewards are in the form of RapCoins, badges, and leaderboard recognition,
not cash.
● Themed wheels may include special sponsored prizes or exclusive rewards.
14.4.7. Subscriber Benefits
● Choose your Captain Spoke.
● Double bonus on Captain outcomes.
● One free question swap per contest.
● Access to exclusive themed wheels and perks.
14.4.8. Important Disclaimers
RapWheel is for entertainment and skill development only.
RapCoins have no real-world monetary value and cannot be
redeemed for cash.
Outcomes are based on the player’s knowledge, speed, and accuracy;
wheel spins are determined by secure server-side RNG.
Rapchik does not promote betting or gambling in any form.
15. SUBSCRIPTION, REWARDS AND WALLETS
15.1. In-App Wallet :
15.1.1. The Platform provides an in-app digital wallet (“Wallet”)
for Users to manage and store their virtual currency, Rewards
and rewards.
15.1.2. The Wallet is a closed-loop instrument for use within the
Platform only, and not a substitute for a bank account or
financial service.
15.2. REWARDS:
15.2.1. Rewards of RapCoins are credited to the User’s Wallet
after declaration of results and completion of necessary
verification, if any.
The Rewards shall be as per the Contest-specific rules.
The Platform reserves the right to withhold or cancel Rewards
if:
a. The User is found violating Contest rules or engaging in
Prohibited Conduct;
b. The User’s eligibility cannot be verified;
15.2.2. Rewards, RapCoins, or RapGems have no monetary
value outside the Platform and cannot be withdrawn,
transferred, or encashed.
15.3. Refunds, Subscription and In-App Purchases:
Subscription Plans- Rapchik may offer recurring monthly subscription
plans, including HitVIP Pass, SuperHit VIP Pass, and BlockBuster VIP
Pass, each providing the applicable RapCoins, RapGems, room access, ad-
free viewing, Captain Feature access, and other in-app benefits described at
the time of purchase. The features, quantities, limitations, and prices of each
plan shall be as displayed in the app or in the applicable purchase screen,
and Rapchik may update such plans from time to time.
Auto-Renewal. All subscription plans are offered on a monthly auto-
renewal basis. Unless cancelled before the end of the current billing period,
the subscription will automatically renew for the next monthly cycle, and the
applicable subscription fee will be charged through the user’s selected
payment method. The user authorizes Rapchik and/or the relevant payment
processor to charge recurring subscription fees until the subscription is
cancelled.
Subscription Plans - Features, Pricing and Billing
The Platform currently offers the following monthly auto-renewable
subscription plans available on the platform. The features and pricing
applicable to each plan, as displayed at the time of purchase, are as follows:
(a) HIT VIP PASS -
Subscribers shall be subscribing to this plan on paying a sum of Rs. 249.00
on monthly basis. The User on subscribing this plan shall receive the
following features for each active monthly billing cycle:
● 75,001 RapCoins credited to the subscriber's RapWallet;
● 1,500 RapGems credited to the subscriber's RapWallet;
● 50 Family Room access entitlements;
● 2 Kitty Room access entitlements;
● Unlimited Captain Feature access;
● Daily XP to RapCoin (RC) conversion limit of 600 RC per day;
● Daily RapShorts earning limit of 1,000 RC per day;
● RapHousie Early-3 and Four Corner claim entitlements; and
● Ad-free experience across the Platform.
(b) SUPERHIT VIP PASS
Subscribers shall be subscribing to this plan on paying a sum of Rs. 299.00
on monthly basis. The User on subscribing this plan shall receive the
following features for each active monthly billing cycle:
● 1,00,001 RapCoins credited to the subscriber's RapWallet;
● 2,000 RapGems credited to the subscriber's RapWallet;
● 100 Family Room access entitlements;
● 5 Kitty Room access entitlements;
● Unlimited Captain Feature access;
● Daily XP to RapCoin (RC) conversion limit of 600 RC per day;
● Daily RapShorts earning limit of 1,000 RC per day;
● RapHousie Early-3 and Four Corner claim entitlements; and
● Ad-free experience across the Platform.
(c) BLOCKBUSTER VIP PASS - ₹299.00 per month
Subscribers shall be subscribing to this plan on paying a sum of Rs.299.00
on monthly basis. The User on subscribing this plan shall receive the
following features for each active monthly billing cycle:
● 1,50,001 RapCoins credited to the subscriber's RapWallet;
● Unlimited RapGems for the duration of the active subscription period;
● 500 Family Room access entitlements;
● 10 Kitty Room access entitlements;
● 1 Corporate Room access entitlement;
● Unlimited Captain Feature access;
● Daily XP to RapCoin (RC) conversion limit of 600 RC per day;
● Daily RapShorts earning limit of 1,000 RC per day;
● RapHousie Early-3 and Four Corner claim entitlements; and
● Ad-free experience across the Platform.
All three plans listed above are billed on a monthly recurring basis. Each
subscription plan has a duration of one (1) calendar month from the date of
activation and shall automatically renew for successive monthly billing
cycles unless cancelled by the subscriber through the applicable App Store
account settings (Apple ID → Subscriptions) and also through In-app
cancellation option (On the App Home Screen, tap on profile photo to see
app menu options. On the menu options, next to the profile photo, tap on
Edit Profile. If the user has an active subscription, the subscription packafe
name along with cancel subscription button will be shown on the Edit
Profile screen. Tapping on the cancel subscription button will take the user
to Apple App Store where the user can choose to cancel his subscription.)
before the renewal date of the next billing cycle.
The applicable subscription fee for the selected plan shall be charged to
the subscriber's Apple ID-linked payment method upon confirmation of
purchase and upon each subsequent auto-renewal. The subscriber expressly
authorises such recurring charges until the subscription is cancelled.
All features, entitlements, RapCoin credits, and RapGem credits listed under
each plan are provided on a per-billing-cycle basis and will carry forward to
the next billing cycle. Unused entitlements, RapCoins, or RapGems from a
given billing cycle shall be carried forward upon renewal or cancellation of
the subscription.
The Company reserves the right to modify the features, entitlements, or
pricing of any subscription plan. In such an event, subscribers shall be
notified in advance in accordance with applicable App Store policies, and
the revised terms shall apply from the next renewal cycle.
All prices stated above are inclusive of applicable GST. Subscribers
purchasing through the Apple App Store acknowledge that billing, payment
processing, and any applicable tax treatment are governed by Apple's
payment infrastructure and Apple's terms of service.
Cancellation. A subscriber may cancel auto-renewal at any time by
navigating to Settings → [Apple ID] → Subscriptions and via their in-app
cancellation option also (On the App Home Screen, tap on profile photo to
see app menu options. On the menu options, next to the profile photo, tap on
Edit Profile. If the user has an active subscription, the subscription package
name along with cancel subscription button will be shown on the Edit
Profile screen. Tapping on the cancel subscription button will take the user
to Apple App Store where the user can choose to cancel his subscription.) on
their iOS device and selecting the relevant plan. Cancellation must be
completed at least 24 hours before the next renewal date. Cancellation stops
future renewals only; it does not entitle the subscriber to a refund for the
unused services in a current active billing cycle.
No Free Trial. The Company does not offer a free trial period for any of the
above subscription plans. All subscriptions are charged from the date of first
activation.
"This is a monthly auto-renewable subscription. Payment of [₹279
/ ₹349 / ₹399] will be charged to your Apple ID as per the chosen
subscription plan. Subscription renews automatically unless cancelled
at least 24 hours before the end of the current billing cycle. Manage
or cancel anytime via Settings → Apple ID → Subscriptions. [Terms
of Use] [Privacy Policy]"
One-Time Top-Ups and Passes- Rapchik may also offer one-time purchase
packs and passes, including RapCoins top-ups, RapGems top-ups, room
unlocks for Family, Kitty Party, Corporate, and Custom Theme, and daily,
weekly, or monthly gems passes. These purchases are non-recurring, are
charged once at the time of purchase, and do not auto-renew unless
expressly stated otherwise. Such one-time packs and passes may be used
only for the specific benefits shown at the time of purchase and are subject
to any usage limits, expiry terms, or game rules communicated in-app.
Refund Policy- All purchases of subscriptions, top-ups, passes, RapCoins,
RapGems, room unlocks, and other digital in-app items are generally final
and non-refundable once delivered or activated, because they are digital
goods consumed immediately upon purchase or credited to the user’s
account. No refund, adjustment, or exchange will be provided for unused
RapCoins, RapGems, room access, passes, or subscription benefits, except
where required by applicable law, platform rules, or in the event of a verified
duplicate charge or failed delivery attributable to Rapchik or its payment
provider.
Credit and Consumption Rules- Any RapCoins, RapGems, boosts, swaps,
hints, pauses, room access, or related benefits received under a subscription
or top-up shall be governed by the in-app conversion and usage rules
displayed by Rapchik from time to time. Rapchik may impose daily or plan-
specific limits on feature usage, including conversion limits and access
limits, and the user agrees that such limits are part of the purchased plan.
Platform-Specific Terms. Where a purchase is made through a third-party
platform such as Apple App Store or Google Play, the billing, cancellation,
and refund process shall also be subject to that platform’s policies, and the
user may need to manage subscriptions through the relevant platform
account.
For detailed information on subscription fees or in-app purchases on the
platform will be handled in accordance with our Refund, In-App Purchases
and Subscription Policy. Users are encouraged to review the said policy for
details regarding refunds, subscriptions and In-App purchases.
15.4. Dormant or Inactive Accounts:
If a User’s account remains inactive for more than 365 consecutive days, the
Platform reserves the right to deactivate the dormant or Inactive account as
required by regulatory authorities.
15.5. Compliance with Law:
The Company ensures that all activities on the app comply with applicable
laws and regulations. By participating, users confirm that their use of the
App does not contravene any local, state, or national laws and regulations
applicable to them.
16. MOBILE APPLICATION LICENSE
16.1. User Licence:
If you access the Services via the App, then we grant you a revocable,
non-exclusive, non-transferable, limited right to install and use the App on
electronic devices owned or controlled by You, and to access and use the
App on such devices as licensee strictly in accordance with the Terms and
Conditions of this mobile application licence contained in Our Terms and
Conditions. You shall not:
(1) except as permitted by applicable law, decompile, reverse
engineering, disassemble, attempt to derive the source code of, or
decrypt the App
(2) make any modification, adaptation, improvement, enhancement,
translation, or derivative work from the App:
(3) violate any applicable laws, rules, or regulations in connection
with your access or use of the App.
(4) remove, alter or obscure any proprietary notice (including any
notice of copyright or trademark) posted by Us or the licensors of the
App:
(5) use the App for any revenue-generating endeavour, commercial
enterprise, or other purpose for which it is not designed or intended;
(6) make the App available over a network or other environment
permitting access or use by multiple devices or Users at the same
time.
(7) use the App creating a product, service, or software that is, directly
or indirectly, competitive with or in any way a substitute for the App.
(8) use the App to send automated queries to any website or to send
any unsolicited commercial email; or
(9) use any proprietary Information or/and any of our interfaces or/and
our intellectual property in the design, development, manufacture,
licensing or distribution of any application, accessories, or devices for
use with the App.
16.2. Apple and Android Devices:
The following terms apply when You use the App obtained from either the
Apple Store or Google Play (each an 'App Distributor') to access the
Services:
(1) the licence granted to You for Our App is limited to a
non-transferable licence to use the application on a device that utilises
the Apple iOS or Android operating systems, as applicable, and in
accordance with the usage rules set forth in the applicable App
Distributor's Terms of Service;
(2) We are responsible for providing maintenance and support services
with respect to the App as specified in the Terms andConditions of
this mobile application licence contained in these Terms & Conditions
or as otherwise required under applicable laws, and You acknowledge
that the App Distributor has no obligation whatsoever to furnish any
maintenance and support services with respect to the App;
(3) in the event of any failure of the App to conform to any applicable
warranty, You may notify the applicable App Distributor, and the App
Distributor, in accordance with its terms and policies, may refund the
purchase price, if any, paid for the App, and to the maximum extent
permitted by applicable laws. The App Distributor shall have no other
warranty obligation whatsoever with respect to the App.
(4) You represent and warrant that
(i) You are not located in a country that is subject to an Indian
government embargo, or that has been designated by the Indian
government as a ‘terrorist supporting’ country and
(ii) You are not listed on any Indian government list of
prohibited or restricted parties;
(5) You must comply with applicable third-party terms of agreement
when using the App, e.g. if you have a VoIP application, then you
must not be in violation of their wireless data service agreement when
using the App; and
(6) You acknowledge and agree that the App Distributors are third
party beneficence of the terms and conditions in this mobile-application licence
contained in these Terms & Conditions, and that each App Distributor will
have the right (and will be deemed to have accessed the right) to enforce the
Terms & Conditions in this mobile application license contained in these
Terms & Conditions against you as a third-party beneficiary thereof.
17. ADVERTISERS
17.1. Third-Party Advertisers:
The Platform may display advertisements, sponsored content, or
promotional materials (“Advertisements”) from third parties within
the App. These Advertisements are provided for informational and
promotional purposes only, and the inclusion of such Advertisements
does not constitute an endorsement, guarantee, or recommendation by
the Platform.
17.2. Relationship with Advertisers:
Any communication, transaction, or correspondence that You engage
in with an advertiser or third party found on or through the Platform,
including the payment for and delivery of related goods or services, is
solely between You and such advertiser. The Platform shall not be
responsible or liable for any loss, damage, or dispute arising out of or
in connection with such dealings.
17.3. Accuracy of Advertisements:
Advertisers are solely
responsible for ensuring that their Advertisements comply with applicable
laws, regulations, and industry standards. The Platform does not warrant
or guarantee the accuracy, completeness, or reliability of any Advertisement
displayed on the Platform.
17.4. User Acknowledgement:
By using the Platform, You acknowledge and agree that:
a. The Platform shall not be liable for any loss, damage, or claim resulting from Your
interaction with or reliance upon any Advertisement; and
b. Any reliance placed by You on such Advertisements is at Your own
risk and discretion.
18. REVIEWS
18.1. We may provide You areas on the Services to leave reviews or ratings.
When posting a review, You must comply with the following criteria:
(1) You should have firsthand experience with the person/entity being
reviewed;
(2) Your reviews should not contain offensive profanity, or abusive,
racist, offensive, or hateful language;
(3) Your reviews should not contain discriminatory references based
on religion, race, gender, national origin, age, marital status, sexual
orientation, or disability;
(4) Your reviews should not contain references to illegal activity;
(5) You should not be affiliated with competitors if posting negative
reviews;
(6) You should not make any conclusions as to the legality of conduct
(7) You may not post any false or misleading statements, and
(8) You may not organise a campaign encouraging others to post
reviews, whether positive or negative.
18.2. We may accept, reject, or remove reviews at Our sole discretion. We
have absolutely no obligation to screen reviews or to delete reviews,
even if anyone considers reviews objectionable or inaccurate. Reviews
are not endorsed by Us, and do not necessarily represent \Our
opinions or the views of any of Our affiliates or partners. We do not
assume liability for any review or for any claims, liabilities or losses
resulting from any review. By posting a review, You hereby grant to
Us a perpetual non-exclusive, worldwide, royalty free, fully paid,
assignable and sublicensable right and licence to reproduce, modify,
translate, transmit by any means, display, perform, and/or distribute all
content relating to review.
19. SERVICE MANAGEMENT
19.1. Provision of Services :
The Platform endeavors to provide Users with access to its games/contests,
features, and related functionalities (“Services”) in a consistent, secure, and
reliable manner. While the Platform will take all reasonable measures to
maintain the availability and quality of the Services, it does not warrant or
guarantee that the Services will at all times be uninterrupted, free from
errors, defects, or delays.
19.2. Monitoring and oversight :
We reserve the right, but not the obligation, to:
(1) monitor the Services for violations of these Terms and Conditions;
(2) take appropriate legal action against anyone who, in Our sole discretion, violates
the law or these Terms and Conditions, including without limitation, reporting such Users
to law enforcement authorities;
(3) in Our sole discretion and without limitation, refuse, restrict access
to, limit the availability of, or disable (to the extent technologically
feasible) any of Your Contributions or any portion thereof
(4) in Our sole discretion and without limitation, notice, or liability, to
remove from the Services or otherwise disable all files and content
that are excessive in size or are in any way burdensome to Our
systems, and
(5) otherwise manage the Services in a manner designed to protect
Our rights and property and to facilitate the proper functioning of the
Services.
19.3. Maintenance and Updates:
The Platform may, from time to time, carry out scheduled or unscheduled
maintenance, upgrades, or modifications to improve the functionality,
performance, or security of the Services. Such actions may temporarily
affect the availability of the Services, and the Platform shall not be held
liable for any resulting interruptions or inconvenience.
19.4. Changes to Services:
The Platform reserves the right to modify, suspend, or discontinue any
aspect of the Services, in whole or in part, at any time, with or without prior
notice, for operational, legal, or business reasons. Users acknowledge that
their continued use of the Services following any such changes shall
constitute acceptance of the modified Services.
20. INTELLECTUAL PROPERTY RIGHTS
20.1. Ownership of Intellectual Property:
All rights, title, and interest in and to the Platform, including but not limited
to its design, layout, software, source code, databases, user interface, logos,
trademarks, trade names, service marks, text, graphics, images, audio-visual
content, games, contests, compositions, and all other materials and content
made available through the Platform (collectively, “Platform Content”), are
the exclusive property of the Company or its licensors.
20.2. Limited License to Users:
Subject to compliance with these Terms and Conditions, the Company grants
Users a limited, non-exclusive, non-transferable, non-sublicensable, and
revocable license to access and use the Platform and the Platform Content
solely for personal, lawful, and non-commercial purposes in connection with
participation in the Services.
20.3. Restrictions:
Users shall not, directly or indirectly:
(1) Copy, reproduce, distribute, modify, adapt, translate, create derivative
works from, or publicly display any Platform Content without prior
written consent;
(2) Reverse-engineer, decompile, disassemble, or attempt to derive source
code or underlying algorithms of the Platform;
(3) Remove, obscure, or alter any copyright, trademark, or other
proprietary notices appearing on the Platform;
(4) Exploit the Platform Content for any unauthorized commercial or
promotional purpose.
20.4. User Acknowledgement :
Users acknowledge that participation in the Platform does not confer any
ownership or intellectual property rights in the Platform Content or Services,
other than the limited license expressly granted herein.
20.5. Violation of Rights:
Any unauthorized use of the Platform Content or infringement of the
Company’s intellectual property rights may result in suspension or
termination of User accounts, forfeiture of winnings, and legal action under
applicable intellectual property laws.
21. THIRD-PARTY CONTENT
21.1. Third-Party Content:
The Platform may include, display, or otherwise make available certain
content, features, or materials owned or controlled by third parties, including
but not limited to music, movies, clips, images, logos, trademarks, esports
data, statistics, or other entertainment-related materials (“Third-Party
Content”). All rights in such Third-Party Content remain the property of
their respective owners and are subject to copyright, trademark, and other
applicable intellectual property laws.
21.2.
Licensed Use:
licenses,
The Company may use Third-Party Content under valid authorizations, or
agreements with the respective rights holders. Users acknowledge and agree
that their access to such Third-Party Content through the Platform is solely
for personal and non-commercial use in connection with the Services and in
accordance with the terms of such licenses.
21.3. Restrictions on Use of Third-Party Content:
Users shall not, without prior written consent from the respective rights
holders:
(1) Copy, reproduce, distribute, publicly perform, or display any
Third-Party Content;
(2) Modify, adapt, or create derivative works of any Third-Party Content;
(3) Use any Third-Party Content for commercial or promotional purposes
unrelated to the Platform;
(4) Remove or alter any copyright, trademark, or attribution notices
associated with Third-Party Content.
21.4. No Endorsement:
Inclusion of Third-Party Content on the Platform shall not be construed as
an endorsement, sponsorship, or association by the respective rights holders,
unless expressly stated otherwise.
21.5. Liability Disclaimer:
The Company disclaims all liability for any claims arising out of or in
connection with Users’ unauthorized use, reproduction, or exploitation of
Third-Party Content. Users are solely responsible for ensuring compliance
with applicable laws and any terms or restrictions imposed by third-party
rights holders.
22. LEGAL FRAMEWORK
22.1. Governing Laws:
These Terms and Conditions, together with the Privacy Policy, Content
Moderation Policy, and other policies incorporated by reference, are
governed by and shall be construed in accordance with the laws of India.
22.2. Regulatory Compliance:
The Company operates in compliance with all Applicable Laws including,
but not limited to:
(1) Promotion & Regulation of Online Gaming Act, 2025 and Rules 2025 thereunder
(2) The Information Technology Act, 2000 and Rules thereunder
(3) The Information Technology (Intermediary Guidelines and Digital
Media Ethics Code) Rules, 2021;
(4) DPDP Act, 2023 & Rules 2025 thereunder
(5) The Indian Contract Act, 1872;
(6) The Consumer Protection Act, 2019;
(7) The Public Gambling Act, 1867
(8) Copyright Act, 1957
(9) Income Tax Act, 1961
(10) Applicable intellectual property, laundering laws; taxation, and anti-money
laundering laws;
(11) Any other central or state legislation may be relevant to online
gaming, skill-based contests, payment settlements, and digital transactions.
22.3. Jurisdiction:
The courts at NCT of Delhi shall have exclusive jurisdiction in respect
of any dispute or claim arising out of or in relation to these Terms or
the Services offered by the Platform.
22.4. Cross-Border Users:
22.4.1. Users accessing the Platform from jurisdictions outside India
shall ensure compliance with local laws of their respective
territories. The Company shall not be responsible for any
violation of local laws by such Users.
22.4.2. Users accessing the Platform from jurisdictions outside India
are solely responsible for ensuring compliance with all
applicable tax laws in relation to winnings, rewards, welcome
bonus earned on the Platform in accordance with the local laws
of their respective jurisdiction and are themselves responsible
for statutory deductions as required under applicable laws and
the responsibility for tax compliance remains with the User.
23. IT ACT & ONLINE GAMING COMPLIANCE
PROMOTION & REGULATION OF ONLINE
GAMING ACT & RULES 2025 AND ANY RULES, ACT AND NOTIFICATIONS ISSUED THEREUNDER.
23.1. Legal Framework:
The Platform and its operations are governed by the provisions of the
Information Technology Act, 2000, the Information Technology (Intermediary
Guidelines and Digital Media Ethics Code) Rules, 2021, Promotion & Regulation
of Online Gaming Act & Rules 2025 and any other applicable laws, regulations,
and guidelines as may be amended from time to time (collectively, “Applicable Laws”).
23.2. Intermediary Status:
To the extent the Company acts as an “intermediary” as defined under the IT
Act, the Company shall observe due diligence while discharging its duties,
including but not limited to:
a. Publishing its Terms and Conditions, Privacy Policy, and Content
Moderation Policy;
b. Informing Users not to host, display, upload, modify, publish, transmit,
store, update, or share any information that is unlawful, harmful, harassing,
immoral & obscene, defamatory, invasive of another’s privacy, hateful,
racially or ethnically objectionable, or otherwise prohibited under
Applicable Laws;
c. Retaining records and providing information to governmental authorities
as required by law.
23.3. User Obligations:
By accessing or using the Platform, Users agree that they shall not engage in
any activity that violates the IT Act, the Intermediary Guidelines, or any
other Applicable Laws, including but not limited to:
a. Posting or sharing content that infringes intellectual property rights or is
otherwise unlawful;
b. Impersonating another person or entity;
c. Engaging in activities that threaten the unity, integrity, defense, security,
or sovereignty of India, friendly relations with foreign states, or public order.
23.4. Notice and Takedown:
In compliance with Applicable Laws, the Company has established a
grievance redressal mechanism. If any person believes that any content on
the Platform violates the IT Act, Rules, or any other law, such person may
submit a written complaint to the designated Grievance Officer (details
available in the Privacy Policy). Upon receipt of a valid complaint, the
Company shall take reasonable steps to investigate and, if required, remove
or disable access to the offending content within the timelines prescribed by
law.
23.5. Consequences of Non-Compliance:
Any violation of the IT Act, Rules, or these Terms may result in suspension
or termination of User accounts, forfeiture of winnings, reporting to
authorities, and initiation of appropriate legal action.
24. GRIEVANCE REDRESSAL MECHANISM
24.1. Appointment of Grievance Officer:
In accordance with the Information Technology Act, 2000 and the
Information Technology (Intermediary Guidelines and Digital Media Ethics
Code) Rules, 2021, the Company has appointed a Grievance Officer to
address complaints and concerns raised by Users in relation to the Platform,
its Services, or content. The details of the Grievance Officer are as follows:
Name: Jyot Baxi
Designation: Grievance Officer
Email: support@rapchik.app
Contact Address: A-116, Uber Tech Center, Sector 132, Noida, Greater
Noida Expressway, Gautam Budh Nagar, Uttar Pradesh
24.2. Filing of Complaints:
Users may submit their complaints or concerns in writing by sending an
email or postal communication to the Grievance Officer. The complaint
should include:
(1) The complainant’s full name and contact details;
(2) A clear description of the complaint/issue, including relevant
screenshots, links, or references;
(3) Specific sections of law or policy (if known) alleged to have been
violated.
24.3. Acknowledgment of Complaints:
The Company shall acknowledge receipt of the complaint within
twenty-four (24) hours of its submission.
24.4. Resolution Timeline:
The Company shall resolve the complaint within fifteen (15) days from the
date of its receipt, or within such period as may be prescribed under
Applicable Laws.
24.5. Notice and Takedown:
If the complaint pertains to unlawful content or violation of any Applicable
Law, the Company may, after due verification, remove or disable access to
such content and may take additional measures such as suspension or
termination of User accounts.
24.6. Escalation:
If the User is dissatisfied with the response provided by the Grievance
Officer, the User may escalate the matter to the relevant MeitY or any other
gaming regulatory authority or as otherwise provided under Applicable
Laws in India.
25. FINANCIAL TRANSACTION GRIEVANCES
25.1. Scope:
This subsection specifically deals with complaints or concerns relating to
subscription fees,in-app wallet credits, winnings, failed or delayed
transactions, if any, or/and any other financial transactions carried out on the
Platform.
25.2. Filing of Financial related Complaints:
Users may raise financial transaction-related complaints, if any, by
submitting the following details to the Grievance Officer:
(1) User ID/Registered Email/Phone Number;
(2) Transaction ID and date of transaction;
(3) Nature of grievance (e.g., failed payment, winnings etc.);
(4) Supporting documents/screenshots, if any.
25.3. Acknowledgment of Complaints:
The Company shall acknowledge receipt of financial related complaints
within twenty-four (24) hours of submission.
25.4. Resolution Timeline:
25.4.1. Complaints relating to failed or pending transaction relating to
subscription fees shall be resolved within seven (7) working
days;
25.4.2. Complaints relating to wallet credit or winnings shall be
resolved within fifteen (15) working days, unless exceptional
circumstances require a longer period, in which case the User
shall be duly informed.
25.5. Refunds and Reversals:
25.5.1. In case of a failed and or pending transaction relating to
subscription fees and in-app purchases resulting in deduction of
money, the Company shall initiate the refund/reversal within
the timelines prescribed by applicable banking and RBI
regulations.
25.5.2. Refunds, once processed, will be credited to the original source
account of the User.
25.6. Escalation for Financial Disputes:
If the User is not satisfied with the resolution provided by the Company, the
User may escalate the matter to the Bank/Nodal Officer of the Payment
Gateway/Financial Institution concerned, or to the Reserve Bank of India
(RBI) or relevant regulatory authority, in accordance with Applicable Laws.
25.7. No Liability:
The Company shall not be responsible for delays or failures arising due to
technical issues, banking network downtime, third-party payment gateway
errors, or events beyond the reasonable control of the Company. However,
reasonable efforts will be made to assist Users in resolving such issues.
26. REFUNDS & CANCELLATIONS
All transactions, payments, refunds, and cancellations made on the Platform
shall be governed strictly in accordance with our Refund & Cancellation
Policy, which forms an integral part of these Terms and Conditions. Users
are advised to carefully review the Policy available on Our Platform before
initiating any transaction.
27. DPDP COMPLIANCE
27.1. Applicability:
We are committed to complying with the provisions of the Digital Personal
Data Protection Act, 2023 (“DPDP Act”), and any rules, notifications, or
amendments issued thereunder, in relation to the collection, processing,
storage, use, and sharing of personal data of our Users.
Collection and Processing of Personal Data:
27.2. In accordance with the DPDP Act, all data is collected from the
Users:
(1) With free, specific, informed, and unambiguous consent.
Users shall have the right to withdraw their consent at any time,
subject to consequences under applicable laws and policies.
(2) Personal data shall be collected only for lawful purposes
directly connected to the functioning of the Platform and
provision of services.
(3) Based on the principle of data minimization, i.e., we only
collect what is necessary for the stated purpose.
(4) In compliance with applicable legal and regulatory mandates
(e.g., RBI/MeitY/KYC norms)
27.3. Rights of Users (Data Principals):
In accordance with the DPDP Act, Users have the right to:
(1) Access their personal data shared with us;
(2) Correct or update inaccurate or incomplete personal data;
(3) Seek erasure of personal data, subject to lawful obligations;
(4) Nominate a representative to exercise their rights in the event of
death or incapacity.
27.4. Data Storage & Security:
27.4.1.1. We implement appropriate technical and organizational
measures to ensure the protection of personal data against
unauthorized access, disclosure, alteration, or destruction.
27.4.1.2. Personal data shall be stored only for as long as
necessary to fulfil the purposes for which it was
collected, or as mandated by law.
27.4.1.3. We do not sell or rent your personal data to any third
parties in exchange for monetary compensation
27.5. Data Sharing & Transfers:
27.5.1.1. Personal data may be shared with third-party service
providers, payment gateways, and compliance partners
strictly on a need-to-know basis and subject to adequate
safeguards.
27.5.1.2. Cross-border transfers, if any, shall be undertaken in
compliance with the DPDP Act and directions of the
Government of India.
27.6. Grievance Redressal:
Any grievances or concerns relating to personal data under the DPDP Act
may be addressed to our Grievance Officer, whose details are provided under
the Grievance Redressal Mechanism section of these Terms.
28. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy
available on Our Platform. By using the Services, you agree to be bound by
Our Privacy Policy, which is incorporated into these Terms & Conditions.
Please be advised the Services are hosted in India. If You access the Services
from any other region of the world with laws or other requirements
governing personal data collection, use, or disclosure that differ from
applicable laws in India, then through Your continued use of the Services,
You are transferring Your data to India, and You expressly consent to have
Your data transferred to and processed in India.
29. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If You believe that any
material available on or through the Services infringes upon any copyright
You own or control, please immediately notify Us using the contact
information provided below (a "Notification'). A copy of Your Notification
will be sent to the person who posted on stored the material addressed in the
Notification. Please be advised that pursuant to applicable law You may be
held liable for damages if You make material misrepresentations in a
Notification. Thus, if You are not sure that material located on or linked to
by the Services infringes your copyright, You should consider first
contacting an attorney.
30. TERM & TERMINATION
30.1. Term of Agreement:
These Terms and Conditions shall remain in full force and effect for as
long as you access or use the Platform and its Services. By creating an
Account and/or participating in any game, contest, or activity offered
on the Platform, You agree to be bound by these Terms & Conditions
unless and until terminated in accordance with the provisions below.
30.2. Termination by User:
You may terminate your Account and discontinue use of the Services
at any time by following the prescribed process within the Platform or
by submitting a written request to our support team. Upon
termination, you shall immediately cease all access and usage of the
Platform and You must destroy any download material in Your
possession whether in electronic or printed format.
30.3. Termination by the Company:
We reserve the right, in Our sole discretion and without prior notice,
to suspend, restrict, or terminate Your Account or access to the
Platform (in whole or in part), including Your participation in any
contest, in the following circumstances:
(1) Breach or violation of these Terms & Condition or any other
applicable policies;
(2) Engagement in fraudulent, illegal, abusive, or unfair practices;
(3) Misrepresentation of eligibility, identity, or any personal details;
(4) Violation of applicable laws, regulations, or directions of
competent authorities;
(5) Conduct that may harm the reputation, security, or integrity of
the Platform, its Users, or its partners.
30.4. Consequences of Termination:
Upon termination or suspension of your Account:
(1) Your right to access and use the Platform and Services shall
immediately cease;
(2) Any entries submitted or participation in ongoing contests may
be forfeited at our discretion;
(3) Any pending withdrawal requests may be subject to verification
and compliance review before being processed or rejected in
accordance with law and policy;
(4) Rewards, bonuses, or promotional credits, if any, shall stand
cancelled unless otherwise determined by the Company;
(5) We may retain your personal information for such period as
required under applicable laws, including the DPDP Act, tax
laws, and Anti-Money Laundering regulations.
30.5. Survival of Provisions:
The termination of this Agreement shall not affect provisions which
by their nature are intended to survive termination, including but not
limited to: Intellectual Property Rights, Warranties and Disclaimers,
Indemnity, Governing Law, Dispute
Limitation of Liability,
Resolution, Refund & Cancellation, , and Grievance Redressal.
30.6. No Liability for Termination:
The Company shall not be liable to you or any third party for any
claims, losses, damages, or costs arising out of termination or
suspension of your Account or access to the Services in accordance
with this section.
31. MODIFICATIONS & INTERRUPTIONS
31.1. We reserve the right to change, modify, or remove the contents of the
Services at any time or for any reason at our sole discretion without
notice. However, we have no obligation to update any information on
our Services. We will not be liable to you or any third party for any
modification, price change, suspension, or discontinuance of the
Services.
31.2. We cannot guarantee the Services will be available at all times. We
may experience hardware, software, or other problems or need to
perform maintenance related to the Services, resulting in interruptions,
delays, or errors.
31.3. We reserve the right to change, revise, update, suspend, discontinue,
or otherwise modify the Services at any time or for any reason without
notice to you. You agree that we have no liability whatsoever for any
loss, damage, or inconvenience caused by your inability to access or
use the Services during any downtime or discontinuance of the
Services.
31.4. Nothing in these Terms & Conditions will be construed to obligate us
to maintain and support the Services or to supply any corrections,
updates, or releases in connection therewith.
32. OTHER TERMS
32.1. Entire Agreement:
These Terms and Conditions along with Our Privacy Policy, Content
Moderation Policy, Refund & Cancellation Policy, and any other linked
policies, constitute the entire agreement between You and the Company with
respect to Your use of the Platform and supersede any prior agreements,
communications, or understandings, whether written or oral.
32.2. Severability:
If any provision of these Terms & Conditions is found to be invalid, illegal,
or unenforceable under applicable law, such provision shall be deemed
severed from these Terms & Conditions and the remaining provisions shall
continue in full force and effect.
32.3. Waiver:
No waiver by the Company of any breach or default under these Terms shall
be deemed a waiver of any preceding or subsequent breach or default. Any
waiver shall be valid only if provided in writing and signed by an authorized
representative of the Company.
32.4. Assignment:
You may not assign or transfer your rights or obligations under these Terms
& Conditions without prior written consent from the Company. We may
assign or transfer our rights and obligations, in whole or in part, without
restriction, including to affiliates, subsidiaries, or in connection with a
merger, acquisition, or sale of assets.
32.5. Headings:
The section headings in these Terms & Conditions are inserted for
convenience only and shall not affect the interpretation of the provisions
herein.
32.6. Relationship of Parties:
Nothing contained in these Terms & Conditions shall be deemed to
constitute a partnership, joint venture, agency, or employment relationship
between you and the Company. Your use of the Platform is on a
principal-to-principal basis.
32.7. Links:
The Platform may contain links to third-party websites, advertisements, or
services that are not owned or controlled by the Company. The Company is
not responsible for the content, accuracy, legality, or practices of any
third-party websites or services accessed through such links. Accessing
third-party links is entirely at Your own risk, and You are encouraged to
review the Terms of use and privacy policies of any third-party websites You
visit.
33. DISPUTE RESOLUTION
33.1. Informal Resolution:
33.1.1. In the event of any dispute, claim, or controversy arising out of
or relating to these Terms & Conditions, the Parties shall first
attempt to resolve the Dispute amicably through good faith
negotiations. The User must notify the Company of the Dispute
in writing at the designated Grievance Officer’s email/contact
address. The Company shall respond within 30 (thirty) days of
receipt of such notice. Both Parties shall use their best efforts to
resolve the Dispute within a period of 45 (forty-five) days from
the date of such notification.
33.2. Escalation:
If the Dispute remains unresolved after the period specified above, the
Parties agree to escalate the matter for resolution by the designated senior
management of the Company, who will engage with the User to arrive at a
fair and equitable settlement within a further period of 30 (thirty) days.
33.3. Arbitration:
If the Dispute is not resolved through the escalation mechanism, the Dispute
shall be finally settled by Arbitration in accordance with the provisions of
the Arbitration and Conciliation Act, 1996 (as amended from time to time).
The arbitration shall be conducted as follows:
(1) The Arbitral Tribunal shall consist of a sole arbitrator, to be mutually
appointed by the Parties. In case the Parties fail to agree on the
appointment within 30 (thirty) days, the arbitrator shall be appointed
in accordance with the provisions of the Act.
(2) The seat and venue of arbitration shall be New Delhi, India.
(3) The arbitration proceedings shall be conducted in the English language.
(4) The award of the arbitrator shall be final and binding upon both Parties.
33.4. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance
with the laws of India. Subject to the arbitration clause above, the courts
at New Delhi, India shall have exclusive jurisdiction over any matters arising
out of these Terms.
33.5. Class Action Waiver:
To the maximum extent permitted by law, all disputes must be resolved on
an individual basis, and no claims may be consolidated or pursued as a class
action, class arbitration, or representative action.
33.6. Equitable Relief:
Notwithstanding the above, the Company reserves the right to seek interim,
injunctive, or equitable relief from a court of competent jurisdiction (without
posting any bond) in order to protect its intellectual property rights,
confidential information, or to prevent misuse of the Platform.
33.7. Informal Negotiations
To expedite resolution and control the cost of any dispute controversy, of
claim related to these Terms & Conditions (each a ‘Dispute’ and collectively,
the 'Disputes’) brought by either You or Us (Individually a 'Party’ and
collectively, the 'Parties'), the parties agree to first attempt to negotiate any
Dispute (except those Disputes expressly provided below) informally for at
least 30 days before initiating arbitration. Such informal negotiations
commence upon written notice from one Party to the other Party.
33.8. Restrictions:
The Parties agree that any arbitration shall be limited to the Dispute between
the Parties individually. To the full extent permitted by law, (a) no arbitration
shall be joined with any other proceeding, (b) there is no right or authority
for any Dispute to be arbitrated on a class-action basis or to utilise class
action procedures, and (c) there is no right or authority for any Dispute to be
brought in a purported representative capacity on behalf of the general
public of any other persons.
33.9. Exceptions to Informal Negotiations and Arbitration:
The Parties agree that the following Disputes are not subject to the above
provisions concerning informal negotiations binding arbitration:
(a) any Disputes seeking to enforce or protect, or concerning the validity of,
any of the intellectual property rights of a Party;
(b) any Dispute related to, or arising from, allegations of theft, piracy,
invasion of privacy, or unauthorised use, and
(c) any claim for injunctive relief. If this provision is found to be illegal or
unenforceable, then neither Party will elect to arbitrate any Dispute falling
within that portion of this provision found to be illegal or unenforceable and
such Dispute shall be decided by a court of competent jurisdiction within the
courts listed for jurisdiction above, and the Parties agree to submit to the
personal jurisdiction of that court.
34. CORRECTIONS
34.1. The Company endeavors to ensure that all information displayed on
the Platform, including but not limited to game compositions, contest
details, scores, leaderboards, rewards, wallet balances, and other
content, is accurate and up to date. However, the Platform may
occasionally contain typographical errors, inaccuracies, or omissions,
including those relating to descriptions, promotions, availability, or
technical functionalities.
The Company reserves the right, without prior notice, to:
Correct any errors, inaccuracies, or ommission;
Change or update information at any time; and
Cancel or modify any contest, reward, or transaction where such errors
materially affect the fairness, accuracy, or intended outcome of the
Platform.
34.2. Company shall not be liable for any loss, damage, or inconvenience
caused due to reliance on inaccurate or outdated information displayed
on the Platform. Users are encouraged to promptly report any
discrepancies or suspected errors to the designated Grievance Officer
or Customer Support team for timely resolution.
35. DISCLAIMER
35.1. General Disclaimer:
“Rapchik is a skill-based fantasy entertainment and online social platform. All outcomes are determined by real-world
performance data from pre-declared sources of truth. Rapcoins used in
the app are virtual credits for gameplay only; they hold no monetary
value and cannot be exchanged, transferred, or redeemed for cash or
equivalents. Rapchik does not host or promote gambling, betting, or
real money-based online games and complies with the relevant laws.
Please play responsibly. By continuing, you confirm that you
understand and accept our Terms & Conditions and Privacy Policy.”
The Services Are Provided On An As-Is And As-Available Basis. You
Agree That Your Use Of The Services Will Be At Your Sole Risk. To
The Fullest Extent Permitted By Law, We Disclaim All Warranties,
Express Or Implied, In Connection With The Services And Your Use
Thereof, Including, Without Limitation, The Implied Warranties Of
Merchantability, Fitness For A Particular Purpose, And
Non-Infringement. We Make No Warranties Or Representations
About The Accuracy Or Completeness Of The Services Content Or
The Content Of Any Websites Or Mobile Applications Linked To The
Services And We Will Assume No Liability Or Responsibility For
Any (1) Errors, Mistakes, Or Inaccuracies Of Content And Materials,
(2) Personal Injury Or Property Damage, Of Any Nature Whatsoever,
Resulting From Your Access To And Use Of The Services (3) Any
Unauthorised Access To Or Use Of Our Secure Servers And/Or Any
And All Personal Information And/Or Financial Information Stored
Therein, (4) Any Interruption Or Cessation Of Transmission To Or
From The Services. (5) Any Bugs, Viruses, Trojan Horses, Or The
Like Which May Be Transmitted To Or Through The Services By
Any Third Party, And/Or (6) Any Errors Or Omissions In Any
Content And Materials Or For Any Loss Or Damage Of Any Kind
Incurred As A Result Of The Use Of Any Content Posted,
Transmitted, Or Otherwise Made Available Via The Services. We Do
Not Warrant, Endorse, Guarantee, Or Assume Responsibility For Any
Product Or Service Advertised Or Offered By A Third Party Through
The Services, Any Hyperlinked Websites, Or Any Website Or Mobile
Application Featured In Any Banner Or Other Advertising, And We
Will Not Be A Party To Or In Any Way Be Responsible For
Monitoring Any Transaction Between You And Any Third-Party
Providers Of Products Or Services. As With The Purchase Of A
Product Or Service Through Any Medium Or In Any Environment,
You Should Use Your Best Judgement And Exercise Caution Where
Appropriate.
35.2. Skill-Based Platform:
The Platform is Skill based Online Social for recreation and
entertainment purposes only.. All contests, challenges, predictions, and
activities offered are based on the User’s knowledge, skill, analysis, and
creativity. No element of gambling, betting, or wagering is permitted or
endorsed. Participation is intended solely for entertainment and recreational
purposes, and Users agree that outcomes depend solely on their individual
skill and performance.
35.3. No Guarantee of Winnings:
“Rapcoins are only for gameplay inside the app. Rapcoins cannot be
exchanged or withdrawn for cash, bank transfer, gift cards, or any
equivalent.”
“While Users may be eligible to earn winnings, prizes, or rewards through
participation, the Company does not guarantee such winnings. Success
depends on individual performance, adherence to contest rules, and other
fair-play criteria. Users acknowledge that paying a subscription fees does
not entitle them to assured returns.”
36. TECHNICAL ISSUES
The Platform may experience errors, bugs, server downtime, maintenance
interruptions, connectivity issues, or other unforeseen technical failures. The
Company makes no warranty that the Platform will operate continuously,
securely, or error-free. Users agree that the Company shall not be liable for
any financial or non-financial loss, including deductions of virtual currency,
scoring discrepancies, leaderboard outcomes, or missed opportunities
resulting from such issues.
37. ACCURACY OF INFORMATION
All data, statistics, analysis, scores, leaderboards, and other information
made available on the Platform are provided on an “as-is” and “as-available”
basis. While the Company strives to ensure accuracy, it does not warrant or
guarantee the correctness, completeness, or reliability of such information.
Users should independently verify information before relying upon it.
38. THIRD-PARTY CONTENT & ADS
The Platform may display licensed third-party content, advertisements, or
links to third-party websites and services. Such content is provided for
convenience only, and the Company does not endorse or take responsibility
for the accuracy, legality, or reliability of such content. Access to third-party
services is at the User’s sole risk.
39. TAX OBLIGATIONS
Users are solely responsible for ensuring compliance with all applicable tax
laws in relation to winnings, rewards, welcome bonus earned on the
Platform. The Company may (if applicable) deduct tax at source (TDS) or
make statutory deductions as required under applicable law, but ultimate
responsibility for tax compliance remains with the User.
40. NO PROFESSIONAL ADVICE
Information made available through the Platform (including statistics,
analytics, projections, or rankings) is intended for entertainment and
informational purposes only. It does not constitute legal, financial,
investment, or professional advice of any kind. Users are solely responsible
for their decisions and reliance on such information.
41. JURISDICTIONAL RESTRICTIONS
Access to and use of the Platform may be restricted in certain jurisdictions or
states where online skill-based gaming is prohibited or regulated. Users are
responsible for ensuring that their participation is lawful under the
applicable laws of their jurisdiction. The Company disclaims liability for any
unauthorized or unlawful participation.
42. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company’s liability, whether in
contract, tort, or otherwise, shall be strictly limited to actual direct damages
proven to be solely attributable to gross negligence of the Company. In no
event shall the Company be liable for any direct, indirect, incidental, special,
or consequential damages, including but not limited to loss of data, revenue,
goodwill, or business opportunities, arising from or related to the use of or
inability to use the Platform.
43. INDEMNITY
43.1. You agree to indemnify and hold Nexintain harmless from any claims,
complaints, actions, or procedures arising from your interactions with
third parties through our Services. While we implement and maintain
commercially reasonable administrative, technical, and physical
safeguards to protect your personal data from unauthorised access,
disclosure, alteration, or destruction, you expressly understand and
agree that:
43.1.1. Nexintain shall not be held liable for any loss, damage, or harm
suffered by you as a result of any unauthorized access to or
breach of your personal data, unless such breach is solely and
directly attributable to Nexintain’s gross negligence or willful
misconduct. Our liability is limited to the extent permitted by
law, and shall not exceed the actual direct damages proven to be
solely attributable to our negligence.
43.1.2. We do not assume any responsibility or liability for:
● Any unauthorised access of your data by third parties,
including hackers, cybercriminals, or unauthorised personnel;
● Phishing attacks or fraudulent communications not
initiated by us;
● Acts of God, force majeure, or events beyond our
reasonable control, including but not limited to
technical failures, cyberattacks, system downtime, or
service interruptions;
● Data breaches arising out of your own negligence,
such as failure to secure your account credentials, use
of unverified apps or links, or device vulnerabilities.
43.2. Further, under no circumstances shall Raapchik be liable for any
indirect, incidental, consequential, special, punitive, or exemplary
damages, including but not limited to loss of profit, loss of business,
loss of data, or reputational harm, arising out of or in connection with
any data breach or security incident, whether foreseeable or not.
43.3. You acknowledge and agree that this limitation is a fundamental
element of the basis of the bargain between you and Raapchik, and
reflects a fair allocation of risk in relation to the services provided.
44. EXCLUSION OF WARRANTIES
44.1. No Express or Implied Warranties
The Services, including but not limited to all features, content, data,
analytics, games, contests, rewards, and associated functionalities, are
provided on an “as-is” and “as-available” basis. To the maximum extent
permitted by law, the Company expressly disclaims all warranties, express,
implied, statutory, or otherwise, including but not limited to implied
warranties of merchantability, fitness for a particular purpose, accuracy,
reliability, availability, timeliness, and non-infringement.
44.2. No Warranty of Uninterrupted Access:
The Company does not warrant that the Services will be uninterrupted,
secure, timely, or error-free, or that any defects or inaccuracies will be
corrected. Users acknowledge that access may be affected by external
factors beyond the Company’s control, including but not limited to internet
availability, device compatibility, and third-party services.
44.3. No Warranty as to Outcomes:
The Company makes no representation or warranty regarding the likelihood
of success, outcome of contests, accuracy of leaderboards, scoring systems,
or performance metrics. Users acknowledge that participation is based on
skill, knowledge, and personal effort, and outcomes are not guaranteed.
44.4. Third-Party Services and Content:
The Company does not warrant, endorse, or assume responsibility for any
third-party content, advertisements, promotions, or services accessed
through the Platform. Any reliance upon such third-party services shall be at
the User’s own risk.
44.5. No Warranty of Device Compatibility:
The Company does not guarantee that the Platform will be compatible with
all devices, operating systems, browsers, or network environments. Users are
responsible for ensuring that their devices meet the minimum technical
requirements.
45. FORCE MAJEURE
45.1. The Company shall not be held liable or responsible for any failure or
delay in the performance of its obligations under these Terms and
Conditions if such failure or delay arises from or is attributable to acts,
events, omissions, or circumstances beyond its reasonable control
(“Force Majeure Events”).
45.2. Force Majeure Events shall include, without limitation:
(1) Acts of God, natural disasters (including floods,
earthquakes, storms, or fires), epidemics, or pandemics;
(2) War, hostilities, invasions, terrorist attacks, or civil disturbances;
(3) Governmental orders, laws, restrictions, regulations, or
actions (including internet shutdowns, bans, or regulatory
restrictions on gaming activities);
(4) Strikes, lockouts, labor disputes, or industrial disturbances;
(5) Breakdown of telecommunication, internet, or utility
services, network failures, server crashes, denial-of-service
attacks, hacking incidents, or other cyber threats; and
(6) Any other events beyond the reasonable control of the
Company.
45.3. In the event of a Force Majeure, the Company’s obligations shall be
suspended for the duration of such event. The Company shall make
reasonable efforts to resume its services as soon as practicable once
the Force Majeure Event ceases. Users acknowledge and agree that no refunds, damages,
or compensation shall be payable by the Company during such interruptions, except
as may be mandated under applicable law.
46. USER DATA
46.1. Collection and Use:
By accessing and using the Platform, Users acknowledge and consent to the
collection, processing, storage, and use of their personal and non-personal
data, including but not limited to information provided during registration,
identity verification, participation in contests, and usage analytics. Such data
shall be processed strictly in accordance with applicable laws and the
Company’s Privacy Policy.
46.2. Purpose of Processing:
User data is collected and processed for legitimate business purposes,
including:
(1) Facilitating access to and use of the Services;
(2) Verifying identity and ensuring compliance with anti-fraud
regulations and other applicable laws;
(3) Processing payments of subscription fee, rewards, bonus and
giftcards;
(4) Providing customer support and grievance redressal;
(5) Enhancing the quality, safety, and personalization of the
Services;
(6) Meeting legal, regulatory, and audit requirements.
46.3. Data Security:
The Company employs commercially reasonable security measures,
technical safeguards, and compliance protocols to protect User data from
unauthorized access, misuse, alteration, disclosure, or destruction. However,
Users acknowledge that no method of electronic transmission or storage is
fully secure, and the Company does not guarantee absolute data security.
46.4. Data Sharing and Disclosure:
The Company may share User data with:
(1) Regulatory authorities and government bodies as required under
applicable law;
(2) verification agencies, and service providers strictly for
operational purposes;
(3) Partners and affiliates under lawful contractual obligations.
(4) The Company shall not sell, rent, or otherwise disclose User
data for unauthorized marketing or commercial exploitation.
46.5. Data Retention:
User data shall be retained only for as long as necessary to fulfill the
purposes for which it was collected or as required by applicable laws. Upon
expiration of
the retention period, data shall be securely deleted,
anonymized, or archived as per legal obligations.
46.6. User Rights:
Subject to applicable law, Users have the right to access, correct, update, and
request deletion of their personal data. Users may also withdraw consent or
restrict certain processing by contacting the Grievance Officer designated in
these Terms or through the procedures specified in the Privacy Policy.
46.7. Further details regarding the collection, processing, storage, and
protection of User data are provided in our Privacy Policy, which
forms an integral part of these Terms and Conditions.
47. ELECTRONIC COMMUNICATIONS
SIGNATURES
47.1. Consent to Electronic Communication:
By accessing or using the Platform, creating an account, participating in
contests, or engaging in any transactions, Users agree and consent to receive
communications from the Company electronically, including but not limited
to notifications, updates, confirmations, legal disclosures, promotional
messages, and grievance responses. Such communications shall be deemed
to satisfy any legal requirement that such communication be in writing.
47.2. Validity of Electronic Records and Signatures:
Users acknowledge and agree that all electronic records, digital acceptances,
acknowledgments, and electronic signatures executed in connection with the
Platform constitute valid, binding, and enforceable agreements under the
Information Technology Act, 2000 and any other applicable law.
47.3. User Responsibility:
Users are solely responsible for maintaining the accuracy of their contact
details and ensuring that electronic communications from the Company are
not blocked, filtered, or redirected to spam folders. The Company shall not
be liable for any loss or inconvenience arising due to failure of a User to
receive or review electronic communications in a timely manner.
47.4. Transactional Records:
All records of transactions, including payments, winnings, wallet transactions,
withdrawals, and participation in contests maintained by the Company in electronic
or digital form shall be conclusive evidence of such transactions, unless proven
otherwise by a competent authority.
48. SMS TEXT MESSAGING
48.1. User Consent:
By registering on the Platform, creating an account, or providing a mobile
number, Users expressly consent to receive SMS/text messages from the
Company, including but not limited to account verification, security alerts,
transactional notifications (such as earning virtual coins, refund, and
rewards), contest updates, promotional offers, surveys, and service-related
announcements.
48.2. Opt-Out Option:
Users may opt out of receiving non-essential promotional SMS/text
messages at any time by following the unsubscribe instructions included in
the message or by contacting the Company’s support team. However, Users
acknowledge that opting out of essential communications (such as security
verifications, wallet transactions, or grievance updates) may affect their
ability to fully use the Platform and its services.
48.3. Message Frequency and Charges:
The frequency of SMS/text messages may vary depending on User activity,
preferences, and contests entered. Standard carrier charges for SMS/text
messages may apply, and the Company shall not be responsible for any such
charges incurred by the User.
48.4. Accuracy of Information:
Users are responsible for providing and maintaining accurate mobile
numbers. The Company shall not be liable for delayed, misdirected, or failed
delivery of SMS/text messages due to incorrect information, mobile network
failures, technical issues, or reasons beyond its reasonable control.
48.5. Security:
Users acknowledge that SMS/text messages may not be fully secure or
encrypted. The Company shall not be liable for any unauthorized access or
interception of SMS/text messages, except where required under applicable
law.
49. WAITLIST & BETA USER PROMOTIONAL OFFER
Prize
Introduction
These Terms and Conditions (“Terms”) govern participation in the Waitlist and Beta User Promotional Offer (“Offer” or “Promotion”) organized by Rapchik mobile application (hereinafter called “Rapchik App”), developed by Our Company “Nexintain Technologies Private Limited” (hereinafter referred to as “Company”)), a company incorporated under the Companies Act, 2013, having its official address at A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh (“Company” or “We”).
By registering for the waitlist, downloading the beta version of the Rapchik mobile application (“ Rapchik App”, or otherwise participating in the Offer, the participant (“User” or “Participant”) acknowledges and agrees to be bound by these Terms.
Eligibility
2.1. The Offer is open only to:
2.1.1. Individuals who are residing in India and 18 years of age or above as on the date of participation;
2.1.2. Users who register for the Waitlist through the official campaign link or website provided by the Company; and
2.1.3. Users who subsequently download, install, and access the beta version of the App through a valid invitation or access link shared by the Company.
2.2 Employees, interns, agents, and representatives of the Company, as well as their immediate family members, are not eligible to participate in the Offer.
2.3. The Company reserves the right to verify the identity, age, and eligibility of Participants at any stage of the Offer.Participation and Offer Structure
3.1. To qualify for the Offer, the User must:
3.1.1. Join the official waitlist through the authorized Company channel; and
3.1 2. Download and log in to the beta version of the App within the campaign period.
3.2. All Users fulfilling the above requirements shall be considered “Eligible Users.”
3.3 From among the Eligible Users, a raffle draw (lucky draw) will be conducted under a digitally randomized and transparent process to select one winner (“Winner”).
3.4. The Winner shall be entitled to receive an Apple iPhone 17 Pro (“Prize”), subject to verification and fulfillment of these Terms.Prize, Selection, and Notification
4.1. The Prize shall be non-transferable, non-exchangeable, and cannot be redeemed for cash or any other substitute.
4.2. The draw shall be conducted by the Company or its authorized representative in a transparent manner, and the Winner shall be notified via email/SMS/app notification.
4.3. In case the Winner fails to respond within 7 working days or is found ineligible, the Company reserves the right to re-draw or cancel the selection.
4.4. The Company’s decision in respect of all matters relating to the selection, verification, and Prize distribution shall be final and binding.
4.5. The Winner must personally collect the Prize from the Company’s head office located at A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh, within 30 days of notification, along with valid photo identification and address proof.Representations and Warranties
5.1. By participating, the User represents that all information provided during registration and engagement with the App is true, accurate, and complete.
5.2. The User agrees to comply with all applicable laws, regulations, and platform policies while using the App.
5.3. Any fraudulent or manipulative conduct, including multiple entries, fake accounts, or use of automated systems, shall result in immediate disqualification.Legal Compliance
6.1. This Offer is a promotional skill-based engagement and does not constitute a “lottery” or “gambling activity” under any applicable law, including the Public Gambling Act, 1867 and Prize Competitions Act, 1955.
6.2. The Company ensures that the selection process is conducted transparently and free from manipulation, and no entry fee or payment is required for participation.
6.3. The Offer shall be governed by the Information Technology Act, 2000; Consumer Protection (E-Commerce) Rules, 2020; Information Technology Act, 2000; The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; and Digital Personal Data Protection Act, 2023 (“DPDP Act”) and/or any other applicable Indian laws.
6.4. The Company reserves the right to seek clarification, verification, or compliance documents (including KYC) before awarding the Prize.Publicity and Intellectual Property
7.1. By participating, the Participants including the Winner expressly consents to the Company’s use of their name, photograph, and likeness for promotional, marketing, or testimonial purposes without additional compensation.
7.2. All promotional materials, content, and trademarks are the intellectual property of the Company, and no license or right is granted to any Participant.Limitation of Liability
8.1. The Company shall not be responsible for :
8.1.1. Any technical errors, delayed notifications, or data transmission failures;
8.1.2. Any loss, damage, or injury caused by participation in the Offer or usage of the Prize;
8.1.3. Any tax liability arising on the User or Participant from the receipt of the Prize.
8.2. The Company does not provide any warranty regarding the Prize and disclaims responsibility for its performance, defects, or warranty claims (which shall be as per the manufacturer’s terms).Disqualification and Cancellation
9.1. The Company reserves the right and is entitled, at its sole discretion, to disqualify any Participants who:
9.1.1 Committed fraud or falsified or attempted to falsify the participation process or the progress of any Promotion, or violated these terms, Promotional Terms and/or Specific Terms, or who can, in a reasonable opinion of the Company, damage the brand and Company’s reputation and brand or reputation.
9.1.2. Engages in unethical, abusive, or fraudulent behavior; or
9.1.3. Attempts to interfere with or undermine the Offer process.
9.2. The Company may, at its sole discretion, modify, suspend, or cancel the Offer at any time due to unforeseen circumstances, technical issues, or regulatory directives, without prior notice or liability.Data Privacy
10.1.1. All personal data collected during this Offer will be processed in accordance with the Company’s Privacy Policy, accessible at Our Platform.
10.1.2 The data shall be used solely for administering the Offer, communication, and verification purposes.
Taxation
All applicable taxes, duties, and levies (including Income Tax Act, 1961, if applicable) arising out of the Prize shall be complied with by the Company.
Governing Law and Dispute Resolution
12.1. These Terms shall be governed by and construed in accordance with the laws of India.
12.2. Any dispute arising out of or in connection with this Offer shall be subject to the exclusive jurisdiction of the courts at Delhi.
12.3. The Company may also refer disputes to mediation or arbitration at its discretion, in accordance with the Arbitration and Conciliation Act, 1996. The place of Arbitration shall be New Delhi.
Miscellaneous
13.1. Participation in this Offer constitutes acceptance of these Terms in their entirety.
13.2. No waiver of any provision shall be effective unless made in writing by the Company.
13.3. The invalidity of any clause herein shall not affect the enforceability of the remaining provisions.
For any queries related to this Offer, please contact on address mentioned below -
Contact :+91 88821 89823
Email: support@rapchik.app
50. JOIN THE APP WAITLIST & WIN 24K GOLD COIN CAMPAIGN
Prize
These Terms and Conditions (“Terms”) govern participation to “Join the App Waitlist & Win a 24K Gold Coin” (“Campaign”) organized by Rapchik mobile application (hereinafter called “Rapchik App”), developed by Our Company “Nexintain Technologies Private Limited” (hereinafter referred to as “Company”)), a company incorporated under the Companies Act, 2013, having its Registered office at A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh (“Company” or “We”).
By registering for the waitlist, downloading the beta version of the Rapchik mobile application (“ Rapchik App”, or otherwise participating in the Offer, the participant (“User” or “Participant”) acknowledges and agrees to be bound by these Terms.
Eligibility
2.1. The Offer is open only to:
2.1.1. Individuals who are residing in India and 18 years of age or above as on the date of participation;
2.1.2. Users who register for the Waitlist through the official campaign link or website provided by the Company; and
2.1.3. Users who subsequently download, install, and access the beta version of the App through a valid invitation or access link shared by the Company.
2.2. Employees, interns, agents, and representatives of the Company, as well as their immediate family members, are not eligible to participate in the Offer.
2.3. The Company reserves the right to verify the identity, age, and eligibility of Participants at any stage of the Offer.Participation and Offer Structure
3.1. To qualify for the Offer, the User must:
3.1.1. Join the official waitlist through the authorized Company channel; and
3.1.2. Download and log in to the beta version of the App within the campaign period.
3.2. All Users fulfilling the above requirements shall be considered “Eligible Users.”
3.3. From among the Eligible Users, a raffle draw (lucky draw) will be conducted under a digitally randomized and transparent process to select one winner (“Winner”).
3.4. The Winner shall be entitled to receive 1 gm. 24k Gold Coin (“Prize”), subject to verification and fulfillment of these Terms.
Prize, Selection, and Notification
4.1. The Prize shall be non-transferable, non-exchangeable, and cannot be redeemed for cash or any other substitute.
4.2. The draw shall be conducted by the Company or its authorized representative in a transparent manner, and the Winner shall be notified via email/SMS/app notification.
4.3. In case the Winner fails to respond within 7 working days or is found ineligible, the Company reserves the right to re-draw or cancel the selection.
4.4. The Company’s decision in respect of all matters relating to the selection, verification, and Prize distribution shall be final and binding.
4.5. The Winner must personally collect the Prize from the Company at A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar Pradesh, within 30 days of notification, along with valid photo identification and address proof.Representations and Warranties
5.1. By participating, the User represents that all information provided during registration and engagement with the App is true, accurate, and complete.
5.2. The User agrees to comply with all applicable laws, regulations, and platform policies while using the App.
5.3. Any fraudulent or manipulative conduct, including multiple entries, fake accounts, or use of automated systems, shall result in immediate disqualification.Legal Compliance
6.1. This Offer is a skill-based engagement Campaign and does not constitute a “lottery” or “gambling activity” under any applicable law, including the Public Gambling Act, 1867 and Prize Competitions Act, 1955.
6.2. The Company ensures that the selection process is conducted transparently and free from manipulation, and no entry fee or payment is required for participation.
6.3. The Offer shall be governed by the Information Technology Act, 2000; Consumer Protection (E-Commerce) Rules, 2020; Information Technology Act, 2000; The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; and Digital Personal Data Protection Act, 2023 (“DPDP Act”) & Digital Personal Data Protection Rules 2025 and/or any other applicable Indian laws.
6.4. The Company reserves the right to seek clarification, verification, or compliance documents (including KYC) before awarding the Prize.Publicity and Intellectual Property
7.1. By participating, the Participants including the Winner expressly consents to the Company’s use of their name, photograph, and likeness for promotional, marketing, or testimonial purposes without additional compensation.
7.2. All promotional materials, content, and trademarks are the intellectual property of the Company, and no license or right is granted to any Participant.Limitation of Liability
8.1. The Company shall not be responsible for:
8.1.1. Any technical errors, delayed notifications, or data transmission failures;
8.1.2. Any loss, damage, or injury caused by participation in the Campaign or usage of the Prize;
8.1.3. Any tax liability arising on the User or Participant from the receipt of the Prize.
8.2. The Company does not provide any warranty regarding the Prize and disclaims responsibility for its performance, defects, or warranty claims (which shall be as per the manufacturer’s terms).Disqualification and Cancellation
9.1. The Company reserves the right and is entitled, at its sole discretion, to disqualify any Participants who:
9.1.1. Committed fraud or falsified or attempted to falsify the participation process or the progress of any Promotion, or violated these terms, Promotional Terms and/or Specific Terms, or who can, in a reasonable opinion of the Company, damage the brand and Company’s reputation and brand or reputation.
9.1.2. Engages in unethical, abusive, or fraudulent behavior; or
9.1.3. Attempts to interfere with or undermine the Offer process.
9.2. The Company may, at its sole discretion, modify, suspend, or cancel the Offer at any time due to unforeseen circumstances, technical issues, or regulatory directives, without prior notice or liability.Data Privacy
10.1. All personal data collected during this Offer will be processed in accordance with the Company’s Privacy Policy, accessible at Our Platform.
10.2. The data shall be used solely for administering the Offer, communication, and verification purposes.
Taxation
All applicable taxes, duties, and levies (including Income Tax Act, 1961, if applicable) arising out of the Prize shall be complied with by the Company.
Governing Law and Dispute Resolution
12.1. These Terms shall be governed by and construed in accordance with the laws of India.
12.2. Any dispute arising out of or in connection with this Offer shall be subject to the exclusive jurisdiction of the courts at Delhi.
12.3. The Company may also refer disputes to mediation or arbitration at its discretion, in accordance with the Arbitration and Conciliation Act, 1996. The place of Arbitration shall be New Delhi.
Miscellaneous
13.1 Participation in this Offer constitutes acceptance of these Terms in their entirety.
13.2. No waiver of any provision shall be effective unless made in writing by the Company.
13.3 The invalidity of any clause herein shall not affect the enforceability of the remaining provisions.
For any queries related to this Offer, please contact on the address mentioned below :
Contact :+91 88821 89823
Email: support@rapchik.app
51. DOWNLOAD THE APP, PLAY & WIN A DUBAI COUPLE GETAWAY CAMPAIGN
Prize
“Download the App, Play & Win a Dubai Couple Getaway” Campaign
Introduction
These Terms and Conditions (“Terms”) govern participation in the
“Download the App & Win a Dubai Couple Getaway” (“Campaign”)
organized by the Rapchik mobile application (hereinafter called “Rapchik
App”), developed by Nexintain Technologies Private Limited (hereinafter
referred to as “Company”), a company incorporated under the Companies
Act, 2013, having its registered office at A-116, Uber Tech Center, Sector
132, Noida, Greater Noida Expressway, Gautam Budh Nagar, Uttar
Pradesh (“Company” or “We”).
By downloading the Rapchik App, registering, and playing the required
games, or otherwise participating in the Campaign, the participant (“User” or
“Participant”) acknowledges and agrees to be bound by these Terms.Eligibility
2.1 The Offer is open only to:
a. The users registered on Rapchik app and of 18 years of age or above as
on the date of participation.
b. Users who download, install, and register on the Rapchik App via the
official campaign link or the Company’s website, or the authorized
App Store or Play Store channels.
c. Users who, during the Campaign period, play more than one game
using their respective accounts on the App.
2.2 Employees, interns, agents, and representatives of the Company, as well
as their immediate family members, are not eligible to participate in the
Offer.
2.3 The Company reserves the right to verify the identity, age and overall
eligibility of Participants at any stage of the Offer.
Participation and Offer Structure
3.1 To qualify for the Offer, the User must:
a. Download, install, and register on the Rapchik App through an
authorized Company channel during the Campaign Period; and
b. Play more than one game on the App using their registered User account
during the Campaign Period.
3.2 All Users who fulfill the above requirements shall be considered
“Eligible Users.”
3.3 From among the Eligible users, a raffle draw (lucky draw) will be
conducted under a digitally randomized and transparent process to select
one (1) Winning user (“Winner”)
3.4 The Winner shall be entitled to receive a 3 days / 2 nights couple stay in
Dubai inclusive of airfare tickets for return journey (“Prize”), subject to
verification and fulfillment of these Terms, including any documentation
related to travel, identity, and eligibility as may be reasonably requested
by the Company.
Prize, Selection, and Notification
4.1 The Prize shall be non-transferable, non-exchangeable, and cannot be
redeemed for cash or any other substitute. The Company may, at its sole
discretion, substitute the Prize with another package of similar value in
case of exigencies, subject to applicable laws.
4.2 The draw shall be conducted by the Company or its authorized
representative in a transparent manner, and the Winning Couple shall be
notified via email/SMS/app notification on the registered contact details
of the primary Participant.
4.3 In case the Winning Couple fails to respond within 7 working days of
notification or is found ineligible or unable to fulfill necessary travel or
documentation requirements within a reasonable time, the Company
reserves the right to re-draw or cancel the selection without any further
liability.
4.4 The Company’s decision in respect of all matters relating to the
selection, verification, and Prize arrangement shall be final and binding.
4.5 The detailed inclusions and exclusions of the Dubai couple stay (such as
hotel category, duration, tentative dates, and any other conditions) will
be communicated directly to the Winning Couple. Any additional costs
(including, but not limited to, visa fees, personal expenses, upgrades,
optional activities, and any expenses not expressly specified as included)
shall be borne by the Winning Couple.
Representations and Warranties
5.1 By participating, the User represents that all information provided
during registration and engagement with the App is true, accurate, and
complete, including information regarding the nominated partner.
5.2 The User agrees to comply with all applicable laws, regulations, and
platform policies while using the App and participating in this
Campaign.
5.3 Any fraudulent or manipulative conduct, including but not limited to
multiple entries, fake accounts, misrepresentation of relationship status,
or use of automated systems, shall result in immediate disqualification
of the User and/or the couple.
Legal Compliance
6.1 This Offer is a promotional engagement Campaign and does not
constitute a “lottery” or “gambling activity” under any applicable law,
including the Public Gambling Act, 1867 and Prize Competitions Act,
1955.
6.2 The Company ensures that the selection process is conducted
transparently and free from manipulation, and no entry fee or payment is
required for participation, other than standard internet/telecom charges
for using the App as per the User’s service provider.
6.3 The Offer shall be governed by the Information Technology Act, 2000;
Consumer Protection (E-Commerce) Rules, 2020; The Information
Technology (Intermediary Guidelines and Digital Media Ethics Code)
Rules, 2021; the Digital Personal Data Protection Act, 2023 (“DPDP
Act”); and/or any other applicable Indian laws, as amended from time to
time.
6.4 The Company reserves the right to seek clarification, verification, or
compliance documents of the Winning Couple (including KYC,
passports, visas, and any other travel-related documents, if required)
before confirming or facilitating the Prize.
Publicity and Intellectual Property
7.1. By participating, the Participants, including the Winning Couple,
expressly consent to the Company’s use of their name, photograph,
likeness, and any testimonials or content voluntarily shared by them for
promotional, marketing, or testimonial purposes in any media now
known or hereafter devised, without additional compensation.
7.2. All promotional materials, content, and trademarks related to the
Campaign and the App are the intellectual property of the Company, and
no license or right is granted to any Participant by virtue of participation
in the Offer.
Limitation of Liability
8.1 The Company shall not be responsible for:
a. Any technical errors, delayed notifications, or data transmission
failures, including those arising due to network or system issues.
b. Any loss, damage, or injury caused by participation in the
Campaign, use of the App, or usage/availing of the Prize,
including during travel or stay in Dubai.
c. Any tax liability, visa rejection, travel restriction, or regulatory
bar arising on the User or Participant from participation in the
Campaign or receipt/usage of the Prize.
8.2 The Company does not provide any warranty regarding third-party
services forming part of the Prize (such as airline, hotel, or tour operator
services) and disclaims responsibility for their performance, defects,
service quality, cancellations, or other issues, which shall be governed
by the respective third-party terms.
Disqualification and Cancellation
9.1 The Company reserves the right and is entitled, at its sole discretion, to
disqualify any Participants who:
a. Commit fraud or falsify or attempt to falsify the participation process or
the progress of any promotion, or violate these Terms, any promotional
terms and/or specific terms, or who, in the reasonable opinion of the
Company, may damage the Company’s brand or reputation.
b. Engage in unethical, abusive, or fraudulent behavior, including
harassment or misuse of the platform.
c. Attempt to interfere with or undermine the Offer process, including
through hacking, cheating, or any other prohibited conduct.
9.2 The Company may, at its sole discretion, modify, suspend, or cancel the
Offer at any time due to unforeseen circumstances, technical issues,
force majeure events, or regulatory directives, without prior notice or
liability to any Participant.
10.Data Privacy
10.1 All personal data collected during this Offer will be processed in
accordance with the Company’s Privacy Policy, accessible on the
Rapchik App/website (“Our Platform”).
10.2 The data shall be used solely for administering the Offer,
communication with Participants, verification of eligibility, and
fulfillment of the Prize, and for such lawful purposes as described in the
Privacy Policy.
Taxation
All applicable taxes, duties, and levies (including under the Income Tax Act,
1961, if applicable) arising out of or in connection with the Prize shall be
complied with by the Company in accordance with applicable law; however,
any personal tax obligations of the Winning Couple, if any, shall be their own
responsibility.
12.Governing Law and Dispute Resolution
12.1 These Terms shall be governed by and construed in accordance with the
laws of India.
12.2 Any dispute arising out of or in connection with this Offer shall be
subject to the exclusive jurisdiction of the courts at Delhi.
12.3 The Company may also refer disputes to mediation or arbitration at its
discretion, in accordance with the Arbitration and Conciliation Act,
1996. The place of arbitration shall be New Delhi, and the language of
arbitration shall be English.
13.Miscellaneous
13.1 Participation in this Offer constitutes acceptance of these Terms in their
entirety by the Participant and the nominated partner.
13.2 No waiver of any provision shall be effective unless made in writing by
the Company.
13.3 The invalidity or unenforceability of any clause herein shall not affect
the validity or enforceability of the remaining provisions, which shall
continue in full force and effect.
For any queries related to this Offer, please contact:
Office: A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway,
Gautam Budh Nagar, Uttar Pradesh.
Contact: +91 88821 89823
Email: support@rapchik.app
52. RAPCHIK REWARDS PROGRAM
Introduction
These Terms and Conditions ("Terms") govern a User's participation in the Rapchik Rewards
Program ("Program") made available through the “Rapchik” mobile application ("App"),
developed and operated by Nexintain Technologies Private Limited ("Company", "We", "Us", or
"Our")
These Terms must be read in conjunction with the App's general Terms of Service and Privacy
Policy, both of which are accessible within the App and on the Company's official website.
By downloading the App, registering an account, and engaging in any activity under the
Program, the User ("User", "Participant", or "You") unconditionally accepts and agrees to be
bound by these Terms in their entirety. If You do not agree to these Terms, You must
immediately cease participation in the Program.
Eligibility
2.1 Participation in the Rapchik Rewards Program is open only to individuals who satisfy all of
the following conditions simultaneously:
• Are registered Users of the Rapchik App with a valid, active account;
• Are 18 (eighteen) years of age or above as on the date of participation;
• Have downloaded and installed the App through an official, authorised channel (Google
Play Store or Apple App Store); and
• Are residents of India and are legally competent to enter into a binding contract under
the Indian Contract Act, 1872.
2.2 The following persons are expressly excluded from participation:
• Current and former employees, interns, consultants, agents, contractors, and authorised
representatives of the Company;
• Immediate family members (spouse, children, parents, and siblings) of any of the above;
• Users whose accounts have been previously suspended, banned, or flagged for
fraudulent or abusive conduct; and
• Any person who cannot legally enter into a binding agreement under applicable Indian
law.
2.3 The Company reserves the right, at any time and at its sole discretion, to verify the identity,
age, account authenticity, and overall eligibility of any Participant. Failure to satisfy any eligibility
condition, or failure to cooperate with a verification request, shaProgram Overview
The Rapchik Rewards Program is a performance-based and engagement-driven incentive
initiative designed to encourage active, sustained, and fair participation in the App. The Program
comprises four (4) distinct reward categories, as detailed in Section 4 below.
The Program does not constitute a lottery, gambling activity, prize competition, or game of
chance. All rewards are determined by measurable User skill, activity, and engagement metrics,
and/or are subject to transparent selection process as expressly specified herein. No entry fee
or payment is required for participation.
NOTE: The reward values, structures, and daily budgets described in these Terms are indicative
and subject to revision at any time without prior notice. The Company makes no guarantee that
any specific reward level will be maintained throughout the duration of the Program.
Reward Categories & Applicable Rules
4.1 Activation Reward (New User – First Game Completion)
4.1.1 Upon the first time download of the App, eligible new Users may receive an in-app reward
prompt notifying them of a potential reward upon completion of their first game. The prompt is
indicative and does not constitute a guarantee of any specific reward value.
4.1.2 To qualify, the User must complete one full game session using their registered/guest
account. Upon completion, a ClapTap reward-reveal screen will display the reward earned.
Reward Range : Amazon Gift Card or equivalent, at Company's discretion
worth INR 9 to INR 199
Trigger : Successful completion of first game session
Frequency : One-time only - per User account, per device
Delivery Method : Gift Card shown to reward section of the app
Validity : 30-180 Days
4.1.3 This reward is strictly a one-time benefit per User. It cannot be claimed more than once
irrespective of the number of devices used, accounts created, or logins attempted. Any attempt
to circumvent this restriction shall constitute a violation of these Terms and will result in
disqualification and potential account suspension of the user.
4.2 Daily Leaderboard Rewards
4.2.1 A daily leaderboard tracks User gameplay performance metrics (including but not limited
to games played, scores achieved, and in-game actions) as defined and updated by the
Company from time to time. The top three (3) Users at the close of each evaluation period shall
receive the following rewards:
Rank 1 : (Gold) Amazon Gift Card or equivalent worth INR 1,000
Rank 2 : (Silver) Amazon Gift Card or equivalent worth INR 750
Rank 3 : (Bronze) Amazon Gift Card or equivalent worth INR 500
4.2.2 The daily leaderboard resets at 12:00 AM IST every calendar day. Rankings are
computed based on gameplay data recorded within the last 24-hour evaluation window only.
4.2.3 The Company reserves the right to conduct an initial evaluation period of 30 to 60 days,
during which rewards may be held, adjusted, or disbursed at the Company's sole discretion as
part of program calibration and quality assurance.
4.2.4 In the event of a tie, the Company shall determine the final ranking using secondary
performance metrics, including but not limited to account seniority, gameplay duration, or
consistency. The Company's discretion shall be final and binding.
4.3 Weekly Leaderboard Rewards
4.3.1 A weekly leaderboard evaluates cumulative gameplay performance from Monday 12:00
AM IST to Sunday 11:59 PM IST. The top five (5) Users at the end of each weekly evaluation
period shall receive the following rewards:
Rank 1 : (Gold) Amazon Gift Card or equivalent worth INR 3,000
Rank 2 : (Silver) Amazon Gift Card or equivalent worth INR 2,500
Rank 3 : (Bronze) Amazon Gift Card or equivalent worth INR 2,000
Rank 4 : Amazon Gift Card or equivalent worth INR 1,500
Rank 5 : Amazon Gift Card or equivalent worth INR 1,000
4.3.2 All provisions applicable to ties and final discretion under Clause 4.2.4 apply equally to
weekly leaderboard rankings.
4.3.3 A user may qualify for both daily and weekly leaderboard rewards simultaneously if the
respective eligibility conditions are independently met.
4.4 Daily Gameplay Performance Rewards
4.4.1 Two (2) performance-based rewards are assessed and disbursed on a daily basis:
Reward Category : Longest Duration
Qualifying Criteria : User with the greatest total verified gameplay duration within the calendar day
Daily Reward : Amazon Gift Card or equivalent worth INR 500.
--
Reward Category : Highest Winning Streak
Qualifying Criteria : User with the longest unbroken consecutive win sequence within the calendar day
Daily Reward : Amazon Gift Card or equivalent worth INR 500.
4.4.2 These rewards reset at 12:00 AM IST daily. The same User may be eligible for both
performance reward categories within a single day if the qualifying criteria for each are
independently and legitimately met.
4.4.3 The Company's gameplay data systems shall be the sole and conclusive reference point
for determining qualifying performance metrics. Users shall have no right to contest such
discretion which is based on data.
4.5 In-Game Action Rewards (Captain / Boost / Claim)
4.5.1 In-Game Action Rewards are triggered dynamically when a User activates eligible
features within the following games on the App: RapWheel, RapHousie, and RapLeague
(Boost/Swap feature). Upon activation, a Claptap reward pop-up may appear, awarding a
reward within the range of INR 9 to INR 99 and in-app reward offering such as boost, swap,
family room, kitty room, RapCoins etc.
4.5.2 These rewards are funded from a fixed daily budget of INR 1,000 (Rupees One Thousand
Only), distributed dynamically based on active user volumes, feature engagement frequency,
and individual game activity levels.
4.5.3 Once the daily budget for this category is exhausted, no further in-game action rewards
will be triggered for the remainder of that calendar day. The Company provides no guarantee as
to the number of rewards any User will receive under this category.
4.5.4 The Company reserves the right to modify the list of eligible games, applicable features,
reward ranges, and daily budget at any time without prior notice.
Reward Disbursement & Redemption
5.1 Rewards under the Program will be disbursed in the form of Amazon Gift Cards or
equivalent or any other mode as determined by the Company from time to time. The Company
reserves the right to substitute the mode of disbursement at its sole discretion at any point of
time without any prior notice.
5.2 All Gift Cards are personal to the eligible User and are non-transferable, non-assignable,
and cannot be sold, bartered, or redeemed for cash.
5.3 Gift Cards displayed or issued through the App's Rewards Section are the sole responsibility
of the user/account holder/winner upon delivery. Once a Gift Card is made visible within the App
or transmitted to the registered/guest account, the Company's obligation is deemed fulfilled. The
Company bears no liability for unauthorized access, copying, sharing, or redemption of Gift
Cards by any third party who gains access to the winner's device, account, or screen.
5.4 It is the user/winner/account holder's responsibility to ensure the security of their mobile
device, App account, and any Gift Card displayed therein. The Company shall not be held liable
for any loss, misuse, or unauthorized redemption of a Gift Card arising from the account holder's
failure to secure their device or account credentials. Once a Gift Card has been redeemed or
otherwise, whether by the intended recipient or any other party, it is considered used and will not
be reissued, replaced, or refunded under any circumstances.
5.5 Gift Cards are single-use and non-transferable. The Company does not track, monitor, or
control the end-use of Gift Cards once issued. In the event a Gift Card is redeemed by an
unauthorized individual, the Company accepts no responsibility and will not issue a replacement
code. Users are strongly advised to redeem Gift Cards immediately upon receipt.
5.6 The Company may, at its sole discretion and in compliance with applicable law, require
Users to complete verification, provide government-issued identity documentation, or furnish
any other information prior to releasing rewards, particularly for reward values above a threshold
determined by the Company.
5.7 Gift Cards not claimed or redeemed within the validity period communicated at the time of
the reward shall lapse and be forfeited. The Company shall have no obligation to re-issue
lapsed rewards.
5.8 The Rewards will be subject to the terms and conditions of third party platform's product
and services as applicable after disbursing the Gift Card.
5.9 Any queries, complaints related to third party products or services provided under each Gift
Card will be settled as per such respective partners terms, conditions and policy and we will not
be held responsible for it as it is between the user and the third party.
5.10 All applicable taxes, duties, and levies (including under the Income Tax Act, 1961, and the
Income Tax Rules, 1962) arising in connection with the receipt of rewards, if applicable, shall be
the sole responsibility of the User. The Company shall comply with all statutory withholding and
reporting obligations as may be required by applicable law.
5.11 The Company shall not be liable for any delay in reward disbursement caused by technical
failures, third-party platform outages, or incorrect details furnished by the User
User Obligations and Restrictions
6.1 By participating in the Program, each User represents, warrants, and undertakes that:
• All information provided during registration and participation is truthful, accurate,
complete, and current;
• They possess the legal capacity and authority to enter into and perform their obligations
under these Terms;
• They will use the App and participate in the Program solely for lawful purposes and in
accordance with these Terms, the App's general Terms of Service, and all applicable
laws; and
• They will not engage in any conduct that may harm, disrupt, or undermine the integrity of
the Program or the App.
6.2 The following conduct is strictly prohibited and shall constitute a material breach of these
Terms:
• Use of bots, scripts, macros, automated tools, artificial intelligence systems, or any
third-party software to automate or manipulate gameplay, rankings, or reward triggers;
• Creation, operation, or use of multiple or duplicate accounts to circumvent per-user
reward limits or to game leaderboard positions;
• Collusion, cooperation, or coordination with other Users to artificially inflate performance
metrics, rankings, or reward eligibility;
• Exploitation of bugs, glitches, loopholes, or technical vulnerabilities within the App for
personal gain;
• Any attempt to reverse-engineer, decompile, tamper with, or otherwise interfere with the
App's reward computation systems or backend infrastructure;
• Misrepresentation of personal identity, age, account ownership, or device information;
and
• Any conduct that, in the Company's reasonable opinion, is designed to or has the effect
of unfairly gaining an advantage in the Program.
6.3 The Company employs automated monitoring, anomaly detection, and human review
mechanisms to identify prohibited conduct. discretions made by the Company pursuant to such
reviews shall be final and binding and shall not be subject to challenge or appeal by the User.
Technical Errors Disclaimer
7.1 The Company shall not be liable, in any manner whatsoever, for any loss, missed reward,
or damages arising from:
• Unplanned downtime, App crashes, server outages, or scheduled maintenance;
• Inaccurate recording, computation, or display of gameplay data, scores, rankings, or
reward values due to software bugs or data synchronisation failures;
• Delayed, failed, or duplicate reward triggers attributable to technical errors within the App
or its backend systems;
• Loss or corruption of User data, gameplay history, or reward records due to system
failures;
• Incompatibility between the App and a User's device operating system or hardware;
• Third-party platform failures, including app store restrictions, payment gateway outages,
or telecommunication interruptions; and
• Any other technical malfunction, error, or deficiency arising from the developmental
status of the App.
NOTE: Users are informed that reward features may be periodically disabled, recalibrated, or
restructured at the discretion of the company without any prior notice.
Company's Right to Modify, Suspend, or Cancel the Program
8.1 The Company reserves the absolute and unconditional right to, at any time and without
prior notice:
• Amend, revise, or replace any or all provisions of these Terms, including reward types,
eligibility conditions, evaluation periods, and disbursement modalities;
• Modify, restructure, or add to the categories and mechanisms comprising the Program;
• Suspend the Program, or any part thereof, temporarily or indefinitely; and
• Discontinue and permanently cancel the Program in its entirety.
8.2 The most current version of these Terms will be made available within the App and, where
applicable, on the Company's official website. The User's continued participation in the Program
following any modification shall be deemed unequivocal acceptance of the revised Terms. It is
the User's responsibility to periodically review these Terms.
8.3 No waiver, amendment, or modification of these Terms shall be effective unless made in
writing by a duly authorised representative of the Company.
8.4 The Company shall not be liable to any User, third party, or entity for any modification,
suspension, partial suspension, or cancellation of the Program, regardless of whether any
rewards were pending or anticipated at the time of such action.
Force Majeure
9.1 The Company shall not be held in breach of these Terms, nor shall it be liable for any
failure or delay in performing its obligations under the Program, to the extent that such failure or
delay is caused by or results from circumstances beyond the Company's reasonable control,
including but not limited to:
• Acts of God, natural disasters, floods, earthquakes, storms, or other catastrophic natural
events;
• Epidemics, pandemics, or public health emergencies declared by any governmental or
international authority;
• Wars, civil unrest, riots, terrorism, or acts of hostility;
• Government actions, regulatory directives, changes in law, or orders of any court or
competent authority;
• Nationwide or regional internet outages, cyberattacks, or infrastructure failures not within
the Company's control;
• Extended failure of third-party service providers, including cloud hosting services,
payment processors, and app distribution platforms; and
• Any other event that is unforeseeable and beyond the reasonable control of the
Company ("Force Majeure Event").
9.2 In the event of a Force Majeure Event, the Company's obligations under the Program shall
be suspended for the duration of the Force Majeure Event. The Company shall endeavour to
resume normal Program operations as soon as reasonably practicable following the cessation of
the Force Majeure Event.
9.3 Users shall not be entitled to claim any compensation, damages, or reward credits for any
period of suspension arising from a Force Majeure Event.
Fair Play and Anti-Fraud Policy
10.1 The integrity of the Rapchik Rewards Program is of paramount importance to the
Company. All conduct prohibited under Clause 6.2 constitutes a violation of this Policy.
10.2 If any user found farming the RapCoins, the company reserves the right to suspend the
account and proper action will be taken as per the applicable law.
10.3 Upon detection or reasonable suspicion of any fraudulent, manipulative, or prohibited
conduct, the Company shall be entitled to take one or more of the following actions, without prior
notice and without liability to the User:
• Immediately suspend the User's account and access to the Program;
• Permanently ban the User from the App and all future programs operated by the
Company;
• Withhold, reverse, or forfeit all pending and previously credited rewards;
• Report the conduct to relevant law enforcement or regulatory authorities; and
• Pursue civil or criminal legal action against the User to recover damages and enforce the
Company's rights.
10.4 All discretions made by the Company under this Clause are final, binding, and
non-appealable. The Company is under no obligation to disclose the basis or evidence
underlying its discretion.
Disqualification and Cancellation of Participation
11.1 The Company reserves the right to disqualify any Participant from the Program, with
immediate effect, if that Participant:
• Provides false, misleading, or inaccurate information at any stage of registration or
participation;
• Engages in unethical, abusive, threatening, or harassing conduct towards other Users,
Company employees, or representatives;
• Violates any provision of these Terms, the App's general Terms of Service, or any
applicable law;
• Is found to have created multiple accounts or to have otherwise circumvented eligibility
or reward limits; or
• Takes any action that, in the Company's reasonable opinion, damages, or has the
potential to damage, the Company's reputation, brand, or business interests.
11.2 Disqualification shall result in the immediate forfeiture of all pending and unclaimed
rewards without any right to compensation, substitution, or reinstatement.
Limitation of Liability
12.1 To the maximum extent permitted by applicable law, the Company's aggregate liability to
any User in connection with the Rapchik Rewards Program shall not exceed the value of the
reward actually earned (and not yet disbursed) by that User in the calendar month immediately
preceding the event giving rise to the claim.
12.2 The Company shall not be liable for any indirect, incidental, consequential, special,
punitive, or exemplary damages of any kind, including loss of data, loss of goodwill, or business
interruption, arising out of or in connection with the Program, even if the Company has been
advised of the possibility of such damages.
12.3 The Company does not warrant that the App or the Program will be available without
interruption, error-free, or free from viruses or other harmful components.
12.4 The Company's liability with respect to any third-party services forming part of the reward
delivery (including but not limited to Amazon Gift Card services and delivery partners) is
expressly excluded. Any issues relating to such third-party services shall be governed
exclusively by the respective third-party's terms and conditions.
Intellectual Property
13.1 All trademarks, logos, branding, promotional materials, content, software, and other
intellectual property associated with the Rapchik Rewards Program and the App are and shall
remain the exclusive property of the Company and/or its licensors.
13.2 No participation in the Program grants the User any licence, right, or interest in the
Company's intellectual property. Any unauthorised use of the Company's intellectual property is
strictly prohibited.
13.3 By participating in the Program, the User grants the Company a non-exclusive,
royalty-free, perpetual, irrevocable, and worldwide licence to use, display, reproduce, and
publish the User's username, in-app persona, and any voluntary content or testimonials shared
by them in connection with the Program, across any media platform or format, for promotional,
marketing, or testimonial purposes, without additional compensation to the User.
Data Privacy
14.1 All personal data collected from participants in connection with the Program will be
processed strictly in accordance with the Company's Privacy Policy, accessible within the App
and on the Company's official website.
14.2 Personal data will be used solely for the purposes of administering the Program,
communicating with Participants, verifying eligibility, disbursing rewards, and such other lawful
purposes as described in the Privacy Policy.
14.3 The Program is subject to and governed by the Prevention and Regulation of Online
Gaming Act, and Rules 2025, Digital Personal Data Protection Act, 2023 (DPDP Act), the
Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and
the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules,
2021, as amended from time to time.
Legal Compliance
15.1 The Rapchik Rewards Program is a structured loyalty and performance-based incentive
initiative. It does not constitute a lottery, gambling activity, online real money gaming, online
money gaming, staking, wagering or prize competition under any applicable Indian law,
including the Prevention and Regulation of Online Gaming Act, 2025, Public Gambling Act,
1867, or the Prize Competitions Act, 1955.
15.2 The Company shall at all times comply with applicable Indian laws and regulations in
operating the Program, and shall undertake all necessary statutory deductions, reporting, and
other compliance obligations as required by law.
15.3 Users are solely responsible for ensuring that their participation in the Program does not
violate any applicable local, national, or international laws, regulations, or rules binding upon
them.
Governing Law and Dispute Resolution
16.1 These Terms shall be governed by, and construed in accordance with, the laws of India,
without regard to its conflict of law provisions.
16.2 In the event of any dispute, claim, or controversy arising out of or in connection with the
Program or these Terms, the aggrieved party shall first notify the Company in writing and the
parties shall endeavour to resolve the dispute amicably within thirty (30) days of such notice.
16.3 If the dispute is not resolved within the thirty-day amicable resolution period, it shall be
subject to the exclusive jurisdiction of the competent courts located in Delhi, India.
16.4 The Company may, at its discretion, refer any dispute to binding arbitration in accordance
with the Arbitration and Conciliation Act, 1996, as amended. The seat and venue of arbitration
shall be New Delhi, India, and the language of arbitration proceedings shall be English. The
arbitral award shall be final and binding on both parties.
Miscellaneous
17.1 Entire Agreement: These Terms, read together with the App's general Terms of Service
Privacy Policy and Community Guidelines, constitute the entire agreement between the User
and the Company with respect to the Program and supersede all prior understandings,
representations, and agreements.
17.2 Severability: If any provision of these Terms is found to be invalid, unlawful, or
unenforceable by a court of competent jurisdiction, such provision shall be severed from these
Terms. All remaining provisions shall continue in full force and effect.
17.3 No Waiver: The Company's failure or delay in exercising any right or remedy under these
Terms shall not constitute a waiver of that right or remedy. Any waiver must be expressly stated
in writing and signed by a duly authorised representative of the Company.
17.4 Assignment: The User may not assign, transfer, or sub-licence any of their rights or
obligations under these Terms without the prior written consent of the Company. The Company
may freely assign its rights and obligations under these Terms to any affiliate, successor entity,
or acquirer.
17.5 Relationship of Parties: Nothing in these Terms shall be construed as creating a
partnership, joint venture, employment relationship, or agency between the User and the
Company.
17.6 Updates to Terms: The Company reserves the right to update these Terms at any time.
The revised Terms will be made available within the App and/or on the Company's website. The
User's continued participation in the Program following the publication of revised Terms shall
constitute acceptance of those revised Terms.
Contact Information
For queries, grievances, or concerns relating to the Rapchik Rewards Program or these Terms,
please contact:
Company Name : Nexintain Technologies Private Limited
Registered Office : A-116, Uber Tech Center, Sector 132, Noida, Greater
Noida Expressway, Gautam Budh Nagar, Uttar Pradesh
Phone : +91 88821 89823
Email : support@rapchik.app
App Download Available on Google Play Store and Apple App Store
53. MISCELLANEOUS
These Terms and Conditions and any policies or operating rüles posted by us
on the Services or in respect to the Services constitute the entire agreement
and understanding between you and us. Our failure to exercise or enforce
any right or provision of these Terms & Conditions shall not operate as a
waiver of such right or provision. These Terms & Conditions operate to the
fullest extent permissible by law. We may assign any or all of our rights and
obligations to others at any time. We shall not be responsible or liable for
any loss, damage, delay, or failure to act caused by any cause beyond our
reasonable control. If any provision or part of a provision of these Terms &
Conditions is determined to be unlawful, void, or unenforceable, that
provision or part of the provision is deemed severable from these Terms &
Conditions and does not affect the validity and enforceability of any
remaining provisions. There is no joint venture, partnership employment or
agency relationship created between you and us as a result of these Terms &
Conditions or use of the Services. You agree that these Terms & Conditions
will not be construed against us by virtue of having drafted them. You
hereby waive any and all defences you may have based on the electronic
form of these Terms & Conditions and the lack of signing by the parties
hereto to execute these Terms & Conditions.
54. Contact Information
Company: Nexintain Technologies Private Limited
Address: A-116, Uber Tech Center, Sector 132, Noida, Greater Noida Expressway, Uttar Pradesh
Support Email: support@rapchik.app
Contact Number: +91 88821 89823